Friends From The City

Research Scientist

• Plan and run discovery research across several user groups, from agency staff to external users.
• Conduct field research, contextual inquiry, and observational sessions, not surveys alone.
• Support service blueprints and process maps that trace work across actors, systems, and handoffs.
• Synthesize findings into research reports, personas, and requirements that hold up to scrutiny.
• Validate findings with participants before delivery.

Senior UX Researcher – Short-Term Contract, 1099

Full-stack Engineer

• Build a consolidated, modern portal to replace legacy systems
• Design REST APIs for back-end teams
• Ensure data consistency between legacy systems and new implementations
• Conduct code reviews and set engineering standards
• Participate in maintaining government security standards for applications
• Monitor and test changes before production deployment
• Collaborate with teams to streamline processes and improve efficiencies

Senior Software Engineer

Infrastructure Engineer

• Design, build, and maintain Azure cloud infrastructure, including network integrations and hybrid on-prem connectivity
• Set up and maintain CI/CD pipelines using GitHub Actions, integrated with Azure
• Manage infrastructure as code using Terraform or OpenTofu
• Implement and maintain security controls including AD/RBAC, encryption at rest and in transit, and firewall configuration
• Support disaster recovery planning, monitoring, and compliance, including System Security Plan (SSP) documentation
• Work with engineering and product teams to keep delivery fast, stable, and secure

Senior Infrastructure Engineer

Backend Engineer

• Design and build APIs and microservices that connect legacy databases to modern user-facing applications
• Write scalable, maintainable code in modern languages like .NET and TypeScript
• Build event-driven integrations using streaming platforms like Apache Kafka
• Work with front-end developers and product teams to deliver cohesive end-to-end solutions
• Implement monitoring, testing, and performance tuning for stability and reliability
• Support data security, compliance, and privacy in line with government requirements

Senior UX Researcher – Short-Term Contract, 1099

Senior Software Engineer

Senior Infrastructure Engineer

Senior Software Engineer, Backend