Freshworks

Lead - Solution Engineer

Freshworks

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $135,000 - $195,000 per year

Job Level

Senior

Tech Stack

ITSM

About the role

  • Collaborating with Enterprise customers to identify and address their most critical business challenges.
  • Supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals.
  • Gathering requirements effectively to clearly define customer problems.
  • Building and presenting compelling demonstrations of Freshworks products.
  • Articulating the value of Freshworks solutions to a variety of audiences.
  • Embracing lifelong learning and continuously developing your skills.
  • Evangelizing the refreshing user experience offered by the Freshworks platform.

Requirements

  • 6-8 years of Solution Engineering experience.
  • Excellent soft skills and presentation abilities; you will rely on these daily!
  • Proven capability to work on cross-functional teams to address business and technical challenges.
  • Strong verbal, written, presentation, and interpersonal communication skills.
  • Demonstrated time management skills in a dynamic sales environment; you will manage multiple deals monthly.
  • Highly driven individuals with a focus on execution and a strong sense of urgency are encouraged to apply.
  • A Bachelor’s degree is preferred but not required.
  • Experience selling SaaS products to SLED/Manufacturing customers or ITSM platforms is preferred.