Account Executive – CX
Freshworks
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $106,250 - $131,250 per year
About the role
- Lead Freshworks' efforts to build transformative partnerships with global enterprise organizations.
- Collaborate with internal teams to design and deliver highly customized solutions.
- Navigate complex organizational structures and secure buy-in from decision-makers.
- Leverage expertise in CX workforce transformation to craft tailored proposals.
- Lead relationship with CX persona for current customers and identify new growth paths.
- Build long-term, trusted relationships with C-suite executives and stakeholders.
- Strategically manage a high-value pipeline with long sales cycles.
Requirements
- 5-7 years of demonstrated success in enterprise sales
- Deep understanding of customer support/customer experience organizations
- Demonstrated ability to sell customer support software to multiple personas across technical and business audiences
- Proven success in delivering CX transformation solutions
- Experience in managing custom solution sales processes
- Strategic thinking, organizational skills, and the ability to influence at the highest levels.
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
enterprise salescustomer support softwareCX transformation solutionscustom solution sales processes
Soft Skills
strategic thinkingorganizational skillsinfluencerelationship buildingcollaboration