Lead Account Manager DACH, fluent in German
Freshworks
full-time
Posted on:
Location Type: Remote
Location: Germany
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Job Level
Tech Stack
About the role
- Engage, Discover & Drive Results: Execute territory strategies to win enterprise business, grow market presence, and consistently exceed targets in an aligned territory.
- Execute the Sales Process: Lead the full sales cycle, from prospecting to negotiation and closure, to deliver predictable, high-performance results.
- Articulate Value: Build trusted executive relationships, address diverse business challenges, and position Freshworks as the partner of choice.
- Learn & Collaborate: Partner with cross-functional teams to deliver seamless customer experiences and contribute to a culture of shared success.
- Hunt & Prospect: Develop and manage a strong pipeline with accurate forecasting. Travel, as required, to connect with customers, strengthen relationships, and represent Freshworks with purpose.
Requirements
- 5 to 8 years of experience in SaaS or solution-based sales, account management, or customer-facing roles with track record of success in an aligned territory
- Strategic mindset: Curiosity, collaboration adaptability: you’re open to learning and comfortable navigating change
- Consultative approach: experience working with enterprise customers, including senior leaders, exceeding goals, with a focus on long-term value creation
- Strong communicator: you are a relationship builder, with great presentation skills. You listen deeply, ask thoughtful questions, and connect product capabilities to business needs
- Domain knowledge: exposure to CRM, EX, CX, or ITSM solutions is a plus
- Native level fluency in German is a must.
Benefits
- Life and Permanent disability insurance
- Learning and reading budget of up to €1.000 per year
- 25 days of annual Paid-Time-Off (PTO)
- Additional days paid time off (PTO) for every year of service for the first 5 years of your employment
- Company pension scheme
- Company Funded Employee Assistance Program (EAP) for both you and your family
- Commuting Benefits
- Discounted Tax Support Services
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SaaS salessolution-based salesaccount managementcustomer-facing rolespipeline managementforecastingnegotiationpresentation skills
Soft Skills
strategic mindsetcuriositycollaborationadaptabilityconsultative approachrelationship buildingactive listeningthoughtful questioning