IT Help Desk Team Lead
JMA Wireless
ITSM
Lead Solution Engineer
Freshworks
full-time
Posted on:
Origin: • 🇺🇸 United States • Colorado
Visit company websiteSalary
💰 $135,000 - $195,000 per year
Job Level
Senior
Tech Stack
ITSM
About the role
- Collaborating with Enterprise customers to identify and address critical business challenges
- Supporting the sales team by conducting discovery calls and delivering product demonstrations for active deals
- Gathering requirements to clearly define customer problems
- Building and presenting compelling demonstrations of Freshworks products
- Articulating the value of Freshworks solutions to a variety of audiences
- Embracing lifelong learning and continuously developing skills
- Evangelizing the refreshing user experience offered by the Freshworks platform
Requirements
- 6-8 years of Solution Engineering experience.
- Excellent soft skills and presentation abilities
- Proven capability to work on cross-functional teams
- Strong verbal, written, presentation, and interpersonal communication skills
- Demonstrated time management skills in a dynamic sales environment
- Highly driven individuals with a focus on execution and a strong sense of urgency
- A Bachelor’s degree is preferred but not required.
- Experience selling SaaS products to SLED/Manufacturing customers or ITSM platforms is preferred.
