Freshfields Bruckhaus Deringer

Business Analyst

Freshfields Bruckhaus Deringer

full-time

Posted on:

Location Type: Office

Location: LondonUnited Kingdom

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About the role

  • Act as a bridge between Legal stakeholders and IT, ensuring business needs are clearly captured and translated into actionable requirements.
  • Facilitate workshops, interviews, and other engagement methods to gather requirements.
  • Analyse and map “as‑is” and “to‑be” processes to identify opportunities for automation and simplification.
  • Support delivery teams by defining acceptance criteria and coordinating User Acceptance Testing.
  • Build strong relationships with Heads of Legal Departments and IT teams to support alignment across the organisation.
  • Contribute to change management initiatives, including training, communications, and user journey design.

Requirements

  • Proven experience as a Business Analyst, ideally within Legal, Compliance, or Financial Services.
  • Strong skills in requirements gathering, process mapping, and documentation.
  • Excellent communication and stakeholder management abilities.
  • Familiarity with Agile and Waterfall methodologies.
  • Proficiency with MS Office, Visio, and workflow tools such as ServiceNow.
  • Ability to work independently and manage multiple priorities.
  • Desirable: Experience in Legal Operations or professional services.
  • Knowledge of regulatory areas such as Data Privacy or Financial Crime.
  • Business Analysis certification (IIBA, BCS).
Benefits
  • Join a collaborative, inclusive, people‑first culture that values innovation and continuous learning.
  • Benefit from opportunities for professional development and career progression.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
requirements gatheringprocess mappingdocumentationAgile methodologyWaterfall methodologyUser Acceptance Testingchange management
Soft Skills
communicationstakeholder managementrelationship buildingindependenceprioritization
Certifications
Business Analysis certificationIIBABCS