Senior Customer Success Manager
Storyclash
Video Editor and Animator
Fresha
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Own the editing process: cut raw footage and create screen recordings into engaging Academy lessons that are clear, concise, and on brand
- Create and integrate high-quality motion graphics, text animations, and visual effects to enhance storytelling and learning outcomes
- Collaborate on concepts and contribute ideas for visualising product features and processes through video
- Ensure all video content reflects Fresha’s brand identity, tone, and quality standards
- Own and manage multiple editing projects simultaneously, balancing deadlines while maintaining attention to detail
- Work closely with Product Education, Marketing, Design, and Product teams to develop video assets that resonate with customers globally
- Uphold efficient production and content organisation, ensuring easy access to assets for the wider team
- Support with filming and other design-related assets to complement Fresha’s content
- Report into the Product Education Content Lead and own projects from initial brief through to final delivery
Requirements
- At least 3+ years of experience in video editing and motion design (including illustration, 3D animation), preferably in an educational, SaaS, or creative content environment
- Skilled in industry-standard editing and animation software (Adobe Premiere Pro, After Effects, Final Cut Pro, or equivalent)
- Strong eye for storytelling, pacing, and visual detail
- Ability to simplify complex product ideas into engaging educational content
- Self-starter with confidence to articulate and champion creative vision while adapting to feedback
- Comfortable working independently and collaboratively, taking ownership of projects from start to finish
- Strong organisational skills with the ability to balance multiple priorities in a fast-paced environment
- Flexible and solutions-focused, able to pivot quickly when projects evolve
- Bonus: Experience or interest in filming and video production
Benefits
- Dog-friendly office
- Work from office 4 days per week with the flexibility to work remotely one day each week
- Inclusive workforce: equal consideration regardless of race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or other legally protected characteristics
- Accessibility support during the interview process and once you join
- Collaborative, face-to-face focused culture
- Global offices across North America, EMEA and APAC
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
video editingmotion designillustration3D animationstorytellingpacingvisual detail
Soft skills
self-startercreative visionadaptabilityorganizational skillsproject ownershipcollaborationflexibilitysolutions-focused
