Fresh Prints

Prompt Engineer

Fresh Prints

full-time

Posted on:

Location Type: Remote

Location: India

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Tech Stack

About the role

  • Develop, refine, and test prompts to ensure optimal output from AI systems in various use cases.
  • Collaborate closely with cross-functional teams, including Quality Assurance and Product, to align AI outputs with business goals.
  • Conduct quality assurance on AI outputs to identify areas for improvement and ensure consistency.
  • Leverage LLMs like ChatGPT to enhance the efficiency of our contact center operations.
  • Provide regular feedback to improve the AI’s understanding of different input scenarios.
  • Document and share prompt-writing best practices across teams.
  • Stay updated with the latest trends in AI and prompt engineering to continually improve processes.

Requirements

  • 1-2 years of experience in a Quality Assurance role within a contact center or a related field.
  • Proficiency in working with large language models (LLMs) like ChatGPT, with a strong interest in AI.
  • Excellent written communication skills and the ability to create detailed, clear, and structured prompts.
  • Strong analytical and problem-solving skills.
  • Familiarity with office productivity tools like Google Sheets, Slack, Zoom, and Gmail.
  • Attention to detail and a commitment to delivering high-quality work.
  • Basic programming knowledge (familiarity with Python or other languages is a plus).
  • Experience in AI-driven applications or tools.
Benefits
  • Competitive monthly salary
  • A robust vacation and PTO schedule
  • You will be working in the US shift timings
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
prompt engineeringquality assurancelarge language modelsAI-driven applicationsPython
Soft Skills
written communicationanalytical skillsproblem-solvingattention to detail