Hospital and Patient Services Manager
Fresenius Medical Care
full-time
Posted on:
Location Type: Hybrid
Location: Clifton • New Jersey • United States
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Salary
💰 $67,800 - $113,000 per year
About the role
- Utilizes knowledge of the clinics, the admissions process and the various supporting programs to promote these to the patient as well as to external customers
- Works with the Central Admissions Office staff to facilitate admissions, ensuring each patient receives a superior admission experience and is placed in the appropriate clinic
- Grows clinic patient census/treatment volume and to improve commercial mix by providing superior customer service and admission support to referral sources and patients
- Develops and maintains strong relationships with new and existing partners to build the referral base
- Collaborates with appropriate physicians and hospital staff to obtain information necessary for outpatient placement and escalates admissions issues
Requirements
- Bachelor’s Degree required
- 2 – 5 years’ related experience; or an advanced degree without experience; or equivalent directly related work experience
- Excellent oral and written communication skills with ability to communicate to all levels of personnel
- Detail oriented with excellent customer service, organizational and interpersonal skills
- Professional appearance required
- Good computer skills with proficiency in Microsoft Office applications.
Benefits
- medical, dental, and vision insurance
- 401(k) with company match
- paid time off
- parental leave
- performance-based bonuses
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
excellent oral communicationexcellent written communicationcustomer serviceorganizational skillsinterpersonal skillsdetail oriented
Certifications
Bachelor’s Degree