Fresenius Medical Care

Senior Labor Relations Manager

Fresenius Medical Care

full-time

Posted on:

Location Type: Remote

Location: Florida • Massachusetts • United States

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Job Level

Senior

About the role

  • Provides Labor & Employee Relations support, guidance, and advice to field management and employees in assigned regions within an FMS Division.
  • Ensures compliance with company policies and procedures, and local, state, and federal employment regulations and requirements.
  • Utilizes knowledge and expertise in the Labor & Employee Relations and Human Resources field to investigate, address, and resolve Human Resource issues and problems, including but not limited to personnel management, policy and procedure interpretation and implementation, benefits, and change management.
  • Demonstrates commitment, adherence and alignment to Company’s Mission, Core Values and initiatives
  • Conducts climate assessments at the clinical level, communicates findings to the Regional and Division level executives, and provides appropriate recommendations for improvements and or remedies.
  • Collaborates with organizational partners as appropriate, including but not limited to, Corporate Counsel, HR Business Partners, Compliance, Quality/Clinical Services, Education, etc.
  • Effectively administers Labor and Employee Relations programs in accordance with company policies and procedures, ensuring compliance with regulatory requirements, including Equal Employment Opportunity (EEO), Family Medical Leave Act (FMLA), and Americans with Disabilities Act as Amended (ADAAA), to ensure the uniform and equitable treatment of employees.
  • Manages and executes Labor & Employee Relations matters, including investigating issues, providing coaching to employees, and managers.
  • Works collaboratively with and provides day-to-day coaching and advice to field managers, regional leaders, and all other assigned employees in a large variety of labor and employee relations issues, performance management issues, and policy interpretation.
  • Diagnoses and identifies proactive steps to avoid recurring issues.
  • Provides field managers and supervisors with interpretation and guidance regarding HR policies, legal, and compliance matters to ensure fair and consistent application.
  • Counsels and advises on the administration of specific employment laws, including federal and state labor laws.
  • Tracks and interprets trends in Labor & Employee Relations to identify issues and develop training and other solutions proactively.
  • Investigates employee action line calls promptly with assistance from appropriate internal experts.
  • Provides recommendations while documenting actions taken.
  • Escalates sensitive or critical issues to management.
  • Consults with the Legal Department as necessary regarding interpretation of policies as affected by state and federal laws.
  • Ensures timely and thorough case management.
  • Provides investigatory support to the legal department when responding to State or Federal agency employment claims that may be filed against the organization.
  • Provides administrative support to the legal department, collecting data and source documents when responding to legal claims, lawsuits, and subpoenas.
  • Reviews all field requests related to employee separations, related to Reductions in Force and or Divestitures, partnering with the legal department to minimize potential risk to the organization.
  • Reviews and assists managers in drafting corrective action, performance improvement, and termination documentation as requested.
  • Assists with the onboarding of new employees through acquisitions, in Affirmative Action planning and reporting, and in the administration of Division-level employee recognition programs where applicable.
  • May assist junior level staff with more complex tasks that require a higher level of understanding of functions.
  • May escalate issues to supervisor/manager for resolution, as deemed necessary. Mentor other staff as applicable.

Requirements

  • Bachelor’s Degree required
  • 5 – 8 years’ related experience; or a master’s degree with 3 years’ experience; or a PhD without experience; or equivalent directly related work experience.
  • 3+ years’ Labor Relations Experience in a multi-facilities environment.
  • SHRM Certification (SHRM-SCP, SHRM-CP) is desirable, or a plus.
  • Demonstrated knowledge and ability to appropriately advise on employment law, including FMLA, ADAAA, and other federal and state labor laws within an organization that has an international/multi-state footprint.
  • Excellent communication skills, both verbal and written, and ability to work well with all levels of the organization
  • Must have well-developed organizational design, assessment, diagnostic, change management, presentation, facilitation, and influencing skills.
  • Strong computer application skills in word processing, spreadsheets, and database report writing.
  • Demonstrated track record of effectively addressing sensitive and/or stressful situations and information with tact, discretion, and strict adherence to confidentiality requirements.
  • Ability to work in a high-volume, fast-paced, dynamic environment with the ability to adapt to changing priorities.
  • Must possess excellent organizational, teamwork, process, and problem-solving skills, as well as the ability to multitask in a changing, highly matrixed environment.
  • Strong customer service skills.
  • Must demonstrate interest in learning and growth.
Benefits
  • medical, dental, and vision insurance
  • 401(k) with company match
  • paid time off
  • parental leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Labor RelationsEmployee RelationsHuman ResourcesChange ManagementPolicy InterpretationPerformance ManagementInvestigative SupportData CollectionOnboardingAffirmative Action Planning
Soft skills
Communication SkillsOrganizational SkillsProblem-Solving SkillsTeamworkAdaptabilityConfidentialityCoachingFacilitationInfluencing SkillsCustomer Service Skills
Certifications
Bachelor's DegreeMaster's DegreePhDSHRM-SCPSHRM-CP