Credit and Collections Specialist
FUJIFILM Corporation
Bilingual Spanish/English PAR Collections Representative
Fresenius Medical Care
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Florida, Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s).
- Ensure the timely receipt of claim payments and minimize bad debt accrual.
- Provide outstanding customer service to customers and vendors through effective and timely communication.
- Identify and resolve routine outstanding claims.
- Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
- Assist in the resolution of outstanding payments from past due accounts.
- Process payments accordingly and reconcile all necessary data.
- Perform all responsibilities in compliance with company policies and procedures.
- May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues.
- May mentor other staff as applicable.
- Assist with various projects as assigned by direct supervisor.
Requirements
- High School Diploma required
- 1 - 2 years' related experience
- General computer skills with working knowledge of word processing, spreadsheet, and email applications
- Detail oriented with good analytical and organizational skills
- Good interpersonal skills with the ability to work cohesively within a team environment
- Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
Benefits
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data reconciliationreport generationclaims processingpayment processinganalytical skills
Soft skills
customer servicecommunication skillsinterpersonal skillsorganizational skillsdetail orientedteamworkmentoring
Certifications
High School Diploma
