Freelance Latin America

Account Manager

Freelance Latin America

full-time

Posted on:

Location Type: Remote

Location: Brazil

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About the role

  • make sure a company’s customers are happy
  • ensure their needs are understood and addressed
  • request fulfillment from internal departments

Requirements

  • flexible enough to handle a variety of duties
  • communicating with clients by phone, through email, and face-to-face
  • building strong client relationships to maintain old business and acquire new customers
  • collaborating with various internal departments
  • resolving complaints
  • acting as the client’s representative in a firm
  • collecting and analyzing data concerning consumer behavior
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
flexibilitycommunicationclient relationship buildingcollaborationcomplaint resolutionrepresentationdata collectiondata analysis