Account Manager
Freelance Latin America
full-time
Posted on:
Location Type: Remote
Location: Mexico
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About the role
- Make sure a company’s customers are happy
- Communicating with clients by phone, through email and face-to-face
- Building strong client relationships
- Collaborating with various internal departments
- Resolving complaints and keeping track of all processes
- Acting as the client’s representative in a firm
- Collecting and analyzing data concerning consumer behavior
Requirements
- flexible enough to handle a variety of duties that pertain to your firm and clients
- Ensure a company’s customers are happy
- Communicating with clients by phone, through email and face-to-face
- Building strong client relationships
- Collaborating with various internal departments
- Resolving complaints and keeping track of all processes
- Acting as the client’s representative in a firm
- Collecting and analyzing data concerning consumer behavior
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
client relationship buildingcommunicationcollaborationproblem resolutiondata analysisflexibility