Director, Web Infrastructure

FreedomPay

full-time

Posted on: 4/6/2026

Location Type: Hybrid

Location: Philadelphia • United States

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About the role

manage day-to-day operations of the DevOps and Release Engineering teams while working closely with Site Reliability, Infrastructure Architecture, and numerous development teams across the organization
provide hands-on support to teams during release preparation, deployment execution, and post-release stabilization
ensure efficient delivery of initiatives from inception through production deployment and beyond, with a strong emphasis on release readiness and cross-team coordination
own production support escalations and drive rapid resolution across teams
continuously improve intra-team and inter-team processes and workflows

Bachelor’s degree, graduate degree, or equivalent experience
Extensive, recent experience in a mature, heavily Microsoft-oriented environment
Experience in a high-volume, global service provider or payment processing environment
Demonstrated history of self-directed learning — someone who independently seeks out knowledge, builds new skills without being told to, and doesn’t wait for formal training to close gaps
Proven ability to get up to speed quickly in large-scale, legacy-rich environments
Strong sense of ownership and service — takes pride in making their leadership and their teams more effective
Excellent communication and organizational skills
Strong problem-solving skills and a bias toward practical, proven solutions

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

DevOpsRelease Engineeringdeployment executionproduction supportrelease readinessprocess improvementworkflow optimization

Soft Skills

self-directed learningownershipservice orientationcommunicationorganizational skillsproblem-solving

Certifications

Bachelor’s degreegraduate degree