Team Support Specialist I
FreedomCare
full-time
Posted on:
Location Type: Hybrid
Location: Charlestown • Massachusetts • United States
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Salary
💰 $21 - $23 per hour
About the role
- Provide support to Care Managers and Nurses on your team
- Schedule assessments and monthly visits
- Conduct reviews with active clients
- Complete verification of forms for caregivers and patients
- Review data for errors and correct information
- Other duties as assigned to support collaboration across our teams
Requirements
- High School Diploma or GED
- 2+ years of previous experience in a similar position preferred
- Proven exceptional Customer Service
- Above-average geographical knowledge of the state of Massachusetts
- Strong logistical planning and routing skills
- Excellent written and verbal skills
- Proficient in computer and phone systems
- Bilingual in Spanish, or other languages desired
Benefits
- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Fun company events
- Ongoing learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
logistical planningrouting skillscustomer service
Soft skills
exceptional communicationwritten skillsverbal skills
Certifications
High School DiplomaGED