Freedom24

Project Manager

• Triage incoming requests from Support, QA, and business stakeholders.
• Conduct independent technical investigations before escalation, including reviewing server logs and reproducing scenarios.
• Break down tasks and prepare clear written specifications for engineers.
• Own tasks end-to-end, driving them through to release.
• Monitor task statuses and maintain communication with stakeholders.
• Collaborate closely with a distributed development team, QA, and first-line administrators.

Generalist Project Manager

Administration

• Communicate with internal users of trading and banking systems in writing.
• Analyze and register requests, clarify details, and classify them by priority.
• Assist users by setting up and using our financial products and trading platform.
• Resolve standard technical issues and escalate requests to the second-line support team when necessary.
• Maintain reports and document requests, and solutions.

1st Line Support Administrator

QA Engineer

• Develop and maintain test plans and test cases for APIs, mobile applications, and web applications;
• Test new features and perform regression testing of existing functionality;
• Use tools such as Charles and Postman to analyse and test API interactions;
• Collaborate with the development team to ensure product quality;
• Maintain and further develop test automation;
• Continuously learn and deepen your knowledge of brokerage services and financial markets.