Employee Relations Consultant, Associate
Freedom Mortgage
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Provide intermediate-level support to the Employee Relations (ER) function by assisting with employee relations cases
- Conduct select investigations under guidance, supporting performance management processes, and ensuring compliance with HR policies and employment laws.
- Serve as a primary point of contact for Tier 1 and select Tier 2 employee relations matters; provide timely guidance aligned with company policies and established ER practices.
- Conduct intake assessments and use judgement to determine appropriate routing or escalation for higher-risk (Tier 3) issues.
Requirements
- Bachelor’s degree in human resources, Business, or related field preferred; equivalent experience considered.
- 2–3 years of experience in HR, Employee Relations support, or related field (HR Generalist, HR Coordinator with ER exposure, etc.).
- Experience conducting employee conversations, coaching leaders, or handling HR inquiries required.
- Prior experience with HCM systems required; Workday experience preferred.
- Strong proficiency in Microsoft Office and web-based reporting tools.
Benefits
- Equal Employment Opportunity
- Work environment representative of employees performing essential functions
- Reasonable accommodations made for individuals with disabilities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relationsinvestigationsperformance managementcomplianceHR policiesemployee conversationscoachingHCM systemsMicrosoft Officeweb-based reporting tools
Soft Skills
judgementguidancecommunication
Certifications
Bachelor’s degree in human resourcesBachelor’s degree in Business