Freedom Health & Optimum HealthCare

Human Resources

• Serve as a clinical expert and liaison between psychiatric healthcare providers and information technology teams
• Design, develop, and deliver EHR training programs for psychiatric clinicians, nursing staff, and allied health professionals
• Create and maintain training materials, job aids, workflows, and documentation specific to behavioral health and psychiatric care
• Conduct onboarding, refresher, and role-based EHR training sessions (in-person, virtual, and hybrid)
• Assess staff competency and provide targeted remediation or advanced training as needed
• Collaborate with clinical leadership, IT, and vendors to design, configure, and optimize EHR workflows aligned with psychiatric clinical practices
• Translate clinical requirements into system build specifications and enhancements
• Participate in system testing, validation, upgrades, and new module implementations
• Identify opportunities to improve documentation efficiency, clinical decision support, and data accuracy
• Analyze current workflows and recommend improvements to enhance clinical efficiency and patient outcomes
• Support interoperability, reporting, and data integrity initiatives
• Ensure EHR use aligns with regulatory requirements (e.g., HIPAA, Joint Commission, CMS, state behavioral health regulations)
• Promote best practices for documentation, patient privacy, and data security
• Support quality improvement initiatives and performance metrics through effective EHR utilization
• Provide ongoing EHR support to clinical staff, acting as a first-line clinical resource
• Troubleshoot workflow or documentation issues and escalate technical concerns appropriately
• Serve as a change champion during system updates and organizational initiatives

EHR Specialist