Freedom Health & Optimum HealthCare

Director

• Provide system-wide leadership, oversight, and standardization of onboarding, education, training, and competency validation across a multi-facility inpatient psychiatric hospital system.
• Ensure that all staff—clinical and non-clinical—are appropriately trained, competent, and prepared to meet the requirements of CMS Conditions of Participation, The Joint Commission standards, and applicable federal and state regulations.
• Serve as the enterprise subject matter expert for workforce education and onboarding.
• Collaborate with executive leadership, Nursing, Quality, Compliance, Human Resources, and Operations to promote patient safety, regulatory compliance, and continuous readiness.

Corporate Director – Education and Onboarding

• Provide system-level leadership, direction, and oversight of the Quality Assessment and Performance Improvement (QAPI) program for inpatient psychiatric hospitals.
• Ensure sustained compliance with CMS Psychiatric Hospital Conditions of Participation (CoPs) and The Joint Commission accreditation standards.
• Partner with executive leadership, clinical leaders, and compliance to integrate regulatory requirements into daily operations and organizational strategy.
• Lead and maintain an effective QAPI program that meets CMS Psychiatric Hospital CoP requirements.
• Monitor and analyze quality indicators related to patient safety, clinical outcomes, restraint and seclusion, patient rights, and medication safety.

Director of Quality

Human Resources

• Serve as a clinical expert and liaison between psychiatric healthcare providers and information technology teams
• Design, develop, and deliver EHR training programs for psychiatric clinicians, nursing staff, and allied health professionals
• Create and maintain training materials, job aids, workflows, and documentation specific to behavioral health and psychiatric care
• Conduct onboarding, refresher, and role-based EHR training sessions (in-person, virtual, and hybrid)
• Assess staff competency and provide targeted remediation or advanced training as needed
• Collaborate with clinical leadership, IT, and vendors to design, configure, and optimize EHR workflows aligned with psychiatric clinical practices
• Translate clinical requirements into system build specifications and enhancements
• Participate in system testing, validation, upgrades, and new module implementations
• Identify opportunities to improve documentation efficiency, clinical decision support, and data accuracy
• Analyze current workflows and recommend improvements to enhance clinical efficiency and patient outcomes
• Support interoperability, reporting, and data integrity initiatives
• Ensure EHR use aligns with regulatory requirements (e.g., HIPAA, Joint Commission, CMS, state behavioral health regulations)
• Promote best practices for documentation, patient privacy, and data security
• Support quality improvement initiatives and performance metrics through effective EHR utilization
• Provide ongoing EHR support to clinical staff, acting as a first-line clinical resource
• Troubleshoot workflow or documentation issues and escalate technical concerns appropriately
• Serve as a change champion during system updates and organizational initiatives

Corporate Director – Education and Onboarding

Director of Quality

EHR Specialist