
Branch Manager
Freedom First Credit Union
full-time
Posted on:
Location Type: Office
Location: Christiansburg • Virginia • United States
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About the role
- Lead an effective, consultative sales process that supports excellent member service
- Coach staff to identify member needs and recommend appropriate Credit Union products and services
- Open new accounts and submit loan applications for processing and decisioning
- Monitor all branch activity to ensure compliance with regulations and adherence to organizational policies
- Train new team members, prepare work schedules, and monitor performance
- Serve as acting branch manager in the absence of the Vice President Branch Manager
Requirements
- Three to five years of related experience in financial services, banking, or a similar environment
- One of the following Associate degree, Specialized certification or licensing, Completion of vendor-led training programs, Equivalent job-specific skills gained through an apprenticeship or similar pathway
- Strong interpersonal and communication skills, with the ability to motivate, influence, and train others
- Ability to build relationships with members and external partners
- Proficiency with Microsoft Word, Excel, and standard office equipment
- Ability to read and interpret financial statements, contracts, applications, and related documents
Benefits
- Medical, Dental, Vision & Life Insurance
- 401(k) with company match
- Paid Time Off & Recognized Holidays
- Paid Parental Leave
- Voluntary Benefits (Life, Accident, Critical Illness, Hospital Indemnity & Pet Insurance)
- Employee Discounts Program (Travel, Tickets, Food & Grocery, and more)
- Paid Volunteer Hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
financial servicesbankingcomplianceloan processingaccount managementfinancial statement analysiscontract interpretation
Soft Skills
interpersonal skillscommunication skillscoachingmotivatinginfluencingtrainingrelationship building
Certifications
Associate degreeSpecialized certificationvendor-led training programs