Sales Engineer
Franke Group
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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About the role
- Identify and evaluate new business opportunities in the U.S. market.
- Support development and execution of market entry and growth strategies.
- Conduct technical assessments and provide solution recommendations to clients and distributors.
- Partners with sales department to win new business and increase sales.
- Work with customers to design their coffee programs, especially the rollout and implementation of new machines.
- Responsible for leading the sales process for preventative maintenance programs and after-sale support.
- Provides technical support for new and existing customers and distributors to support pre and post-sales processes.
- Provides Product Management with customer feedback to help identify potential new features or products.
- Addresses all product-related queries promptly from customers, internal departments, and service providers.
- Build and maintain strong relationships with key accounts, distributors, and partners.
- Serve as a technical point of contact for clients, coordinating with internal teams to deliver high-quality solutions.
- Provide market insights, product feedback, and technical guidance to internal teams.
- Prepare regular progress reports, forecasts, and account metrics for review by the Business Development Director.
Requirements
- Bachelor’s Degree in an engineering field; can be substituted by experience for highly qualified individuals.
- 3-5 years of equipment engineering and/or equivalent technical experience.
- Technical knowledge or hands-on experience with commercial equipment or similar is a strong advantage.
- Experience working with distributors, key accounts, or project-based sales is preferred.
- Product implementation/installation experience from a sales engineering perspective.
- Proven ability to translate technical solutions into business value for clients.
- Field testing experience is a strong advantage.
- Ability to travel as needed (30-40%).
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
equipment engineeringtechnical assessmentsproduct implementationfield testingsolution recommendationssales engineeringtechnical supportmarket entry strategiesgrowth strategiesaccount metrics
Soft skills
relationship buildingcommunicationcollaborationcustomer feedbackproblem-solvingtechnical guidancereportingsales process leadershipcustomer servicemarket insights
Certifications
Bachelor’s Degree in engineering