Framework

Full-stack Engineer

• Own the end to end software development and releases for BIOS, EC, and driver software updates for new hardware products.
• Work on projects, both doing direct development, and working closely with partner firmware and software development, including code reviews from 3rd party contributors.
• Working closely with internal teams and vendors, define and implement software and firmware features.
• Manage and review work done by firmware and software teams at our manufacturing partners.
• Gather issues reported by customers and third parties, and fixing directly or passing issues along to the relevant teams, tracking progress across internal teams and partners.
• Partner with our internal and external validation labs to reproduce issues and develop reproduction cases.
• Coordinate the resolution of issues from internal and external sources, and drive timely closure of issues across cross-functional teams.
• Collaborate closely with Linux partners to proactively identify, diagnose, and solve issues.

Senior System Software Engineer

Sales

• Set and execute the overall strategy for the B2B team across multiple pillars: direct to customer, channel, and custom hardware development
• Mentor and grow a high-performing B2B team across sales development, account management, and customer success
• Develop and deploy market expansion strategies across both customer verticals and geographies
• Partner closely with operations, finance, marketing, engineering, and product teams on overall company operational and revenue scalability, and provide inputs to the hardware roadmap to enable success of the B2B strategy
• Establish internal infrastructure, tools, processes, and metrics to level up the capabilities of the team
• Directly engage end customers and channel partners, closing key deals and winning market share

Head of Sales

Engineering Manager

• Directly manage and mentor a small, high-impact internal engineering team (currently 3 engineers), while setting technical direction to approximately 8 engineers across our development agency partners.
• Ensure seamless collaboration, unified process adoption, and consistent quality across the internal team and all contract partners.
• Serve as a coach, mentor, and advocate for direct reports, conducting regular 1:1s, setting clear and measurable goals, and actively supporting their career development.
• Lead the design and evolution of major technical architecture for the Marketplace platform, set high technical standards, and ensure the team's engineering quality, scalability, and maintainability.
• Identify and prioritize technical debt, evaluate new technologies, propose buy-vs-build decisions, accelerate integration of effective AI tooling and workflows, and help shape the team's long-term technical strategy.
• Spend a significant portion of your time (approx. 30-50%) contributing directly to the codebase, including writing production code, fixing critical bugs, and leading complex feature development.
• Provide deep technical guidance and expertise to engineers working in our core technologies, including: Ruby on Rails, Solidus/Spree E-Commerce frameworks, JavaScript (Stimulus/Turbo/Hotwire), HTML (ViewComponent), and CSS (Tailwind).
• Set and enforce high engineering standards. Conduct thorough code reviews and champion best practices.
• Partner closely with Product Managers and Design to translate product goals into actionable technical plans and manage project delivery.
• Own project delivery in partnership with PMs, coordinate resources across the US and European-based teams, mitigate risks, and ensure the combined internal and external team is delivering against commitments on time and to specification.
• Continuously seek to improve team efficiency, sprint velocity, and quality of delivery through refinement of agile methodologies and tooling for a distributed, heterogeneous team.
• Utilize strong business acumen to link technical strategy directly to company goals and customer experience outcomes.

Senior Manager, Software Engineering

Social Media Manager

• Own Framework’s organic social strategy and execution across YouTube, TikTok, Twitter/X, Instagram, LinkedIn, and emerging platforms with emphasis on video.
• Produce and test new creative weekly; iterate quickly based on audience insights.
• Develop and publish content balancing product storytelling with community-driven narratives (repair guides, Linux setups, user upgrades).
• Partner with Creative to align visuals and copy with Framework’s design system and brand voice.
• Collaborate with Community to engage audience and amplify user-generated content.
• Plan and execute campaigns for major product launches and maintain evergreen content momentum.
• Engage directly with audience, responding to questions and fostering conversations.
• Track performance and report on engagement depth, sentiment, channel growth, website referrals, and contribution to growth.
• Travel domestically and occasionally abroad to capture social assets or direct/repurpose content from team members.
• Act as Marketing team's on-the-ground support, handling hands-on content and logistical needs and representing Framework at local events.

Bilingual

• Provide high-quality, live tutoring services to students in 1:1 and/or small group settings (up to 8 students per group)
• Conduct tutoring sessions ranging from 15 minutes to 1 hour in length
• Create a virtual learning environment that is safe, accepting, fun, and interactive
• Deliver provided curriculum and slide decks in a clear and engaging manner
• Monitor and adapt instruction to meet student needs
• Administer provided assessments according to a predetermined schedule
• Maintain professional and timely communication with the Framework Tutor Ops Team
• Facilitate academic support via a secure online video conferencing platform

Bilingual Tutor

Account Manager

• Own and grow Framework’s most critical relationships with leading silicon providers (AMD, Intel, NVIDIA, Micron, Sandisk, Microsoft, Canonical)
• Secure roadmap alignment, early technical engagement, and strong business terms
• Lead negotiations, roadmap reviews, and strategic alignment with executives at our silicon partners
• Act as Framework’s primary business lead for CPU, APU, GPU, memory, and storage suppliers
• Build and maintain senior-level relationships with silicon partners and other critical technology providers
• Lead joint business reviews, strategic roadmap discussions, and long-term partnership planning
• Drive early engagement with suppliers on new architectures, platforms, and enabling technologies
• Secure early samples, engineering enablement, and business model support
• Negotiate allocation, pricing, investment, and co-marketing opportunities
• Serve as the internal voice of silicon partners—educating Product, Engineering, and Executive teams on roadmap insights and trends
• Act as an escalation point for challenges, driving resolutions with partners at executive levels
• Influence product decisions by aligning supplier technologies with Framework’s roadmap
• Travel domestically and occasionally abroad for key partner meetings, business reviews, and industry events

Senior Business Manager – Strategic Partnerships

Consultant

• Deliver teacher training (in person and virtually) to districts using an AI platform tool
• Facilitate professional learning sessions tailored to district needs
• Lead data-driven conversations and coach educators on instructional planning using client's K-12 products
• Work closely with customer success team to drive program adoption and effective usage
• Coordinate training logistics (dates, times, travel) with Success Manager and district partners
• Provide timely follow-up communication and post-training reports
• Participate in ongoing internal product training and stay informed on Science of Reading and adult learning theory
• Collaborate with customer success and support teams to address customer questions or challenges
• Deliver in-person regional trainings with occasional overnight stays