K-12 Scaled Success Manager

Framework

Scaled Success Manager supporting small districts and driving student growth for Education SaaS company. Involves customer engagement, data analysis, and community building.

Posted 7/6/2026contractRemote • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $40 per hourWebsite

About the role

Key responsibilities & impact

Drive Adoption and Engagement through Innovative, Scalable Methods.
Manage Accounts to Deliver Student Growth and District Renewals
Create and Support Educator Communities
Collaborate Across Teams to Drive Customer Satisfaction
Leverage Technology to Deliver Efficient and Effective Support

Requirements

What you’ll need

Bachelor's degree, and/or relevant experience.
4+ years of customer success experience - preferably in the Education SaaS industry
Experience implementing software solutions, preferably in the education technology industry.
Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets.
Great interpersonal, written and oral communication skills.
Preferred: Experience in education administration and/or a start-up organization.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Framework Website LinkedIn All Job Openings 51 - 200 employees 📚 Education 👥 HR Tech Education
Consulting
HR Tech Framework is a consulting company that provides workforce and education management solutions. They specialize in helping organizations connect with highly-qualified EdTech professionals through a national candidate network. Framework offers customized education consulting solutions that aim to enhance educational outcomes and engagement. Their services include recruitment, expense management, and strategic planning tailored to educational settings. They position themselves as strategic partners in education, providing tailored solutions to meet the needs of educational institutions and districts. K-12 Scaled Success Manager 🔥 10 minutes ago ⚔️ Virginia – Remote 💵 $40 / hour ⏳ Contract/Temporary 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Drive Adoption and Engagement through Innovative, Scalable Methods.
Manage Accounts to Deliver Student Growth and District Renewals
Create and Support Educator Communities
Collaborate Across Teams to Drive Customer Satisfaction
Leverage Technology to Deliver Efficient and Effective Support 🎯 Requirements
Bachelor's degree, and/or relevant experience.
4+ years of customer success experience - preferably in the Education SaaS industry
Experience implementing software solutions, preferably in the education technology industry.
Proven track record of high (90%+) renewals rate and achievement of expansion goals and targets.
Great interpersonal, written and oral communication skills.
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Hard Skills & Tools

Account ManagementCustomer Engagement StrategiesSoftware Solutions ImplementationData Analysis for Growth MetricsRenewal Rate Optimization

Soft Skills

Interpersonal SkillsWritten CommunicationOral CommunicationCollaborationProblem-Solving