Frame & Fame Personal Branding | Executive Coaching

Copywriter

• Develop, write and deliver persuasive copy for the website, email marketing campaigns, sales collateral, videos and blogs
• Build and run an editorial calendar; coordinate with other content crafters to ensure standards
• Optimize all content for SEO to better reach
• Measure impact and perform analysis to improve critical metrics
• Help with localization of process and content to ensure consistency across regions
• Review and implement process changes to drive operational excellence

Copywriter, Content Writer

Accounting Manager

• Work with bookkeeping software to manage day-to-day accounts receivable and accounts payable.
• Receive and record cash, checks, and vouchers; reconcile bank account statements.
• Handle payroll, make purchases, prepare invoices and keep track of overdue accounts.
• Produce reports, reflecting profit and loss statements, financial statements and balance sheets.
• Keep management informed and up to date through presentations and reports.
• Remain vigilant against fraud and inaccuracy by checking over figures and reports frequently.

Accounting Clerk

Customer Support

• Help members troubleshoot issues they encounter while using the Live platform and provide actionable tips to resolve the problem
• Represent the client in IDI & Focus Group Waiting rooms & proactively confirm member qualification and device functionality prior to interviews
• Follow communication and security procedures, guidelines, and policies including all known PI procedures
• Moderate incoming Qualitative Research Responses based on Commercial team requests and general platform quality support needs

Customer Support Representative

Social Media Manager

• Research audience preferences and identify social networks that would be optimal for building brand reputation
• Develop a social media strategy to promote brand presence
• Create original, engaging content to drive interest and build buzz around launch of new features/products
• Monitor for customer communication and respond to queries in a timely manner
• Measure impact and drive process improvements as required
• Stay up to date with developments in social platforms for maximum operational excellence
• Present periodic reports to manage with recommendations and insights based on analysis