Fragomen

Global Benefits Director

Fragomen

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • Lead the development and execution of a global benefits strategy that supports attraction, retention, and employee well-being across regions.
  • Evaluate, design, and expand benefit offerings (e.g., healthcare, well-being, lifestyle benefits) with both short- and long-term impact.
  • Balance innovation with financial stewardship, ensuring benefits programs are sustainable and aligned with firm priorities.
  • Leverage utilization data, benchmarking, and market trends to continuously refine benefit offerings.
  • Own global vendor strategy across benefits providers, administrators, and brokers.
  • Lead stewardship meetings, performance reviews, and service issue resolution.
  • Drive accountability through SLAs, KPIs, governance frameworks, and escalation protocols.
  • Partner with Procurement and Finance to negotiate contracts, review SOWs, and manage renewals.
  • Ensure strong governance across benefits administration, compliance, and documentation.
  • Oversee benefits-related audits (e.g., 401(k)), ERISA compliance, ACA, COBRA, and Secure Act 2.0 initiatives.
  • Maintain and continuously enhance benefits cost tracking, financial analytics, and invoice reconciliation processes.
  • Partner with HRIS teams to optimize Workday Benefits configuration, integrations, and user experience.
  • Provide oversight of global benefits renewals and regional programs (U.S., Canada, APAC, EMEA, LATAM).

Requirements

  • Bachelor’s degree and a minimum of 10+ years of progressive experience in Global Benefits, Total Rewards, or HR leadership roles.
  • Deep expertise in U.S. benefits (health & welfare, retirement, ERISA, compliance) with strong exposure to global benefits programs.
  • Proven experience managing complex vendor ecosystems and broker relationships.
  • Strong financial acumen, including benefits budgeting, cost modeling, and invoice reconciliation.
  • Experience with Workday Benefits and HRIS-driven benefits administration.
  • Demonstrated ability to lead through ambiguity, resource constraints, and organizational change.
  • Strong executive presence, influencing skills, and stakeholder management capabilities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
benefits strategybenefit offerings designfinancial stewardshiputilization data analysisvendor managementcontract negotiationgovernance frameworksfinancial analyticsinvoice reconciliationbenefits compliance
Soft Skills
leadershipaccountabilityinfluencing skillsstakeholder managementability to lead through ambiguityresource managementorganizational change management