Fragomen

Project Manager

• Successful management of firmwide programme(s)/project(s), ensuring projects are completed on time, within scope and budget.
• Work with the sponsor/s to define business case, project scope & success criteria and KPI’s.
• Work with the cross functional teams to confirm the approach, governance, milestones, and plan.
• Develop and track detailed project plans, milestones, and roadmaps, to monitor and track progress.
• Report progress across multiple projects to all relevant stakeholders, escalating as required.
• Manage changes to the project scope, schedule, and costs by following a formal change request process through the SDO Board.
• Measure project performance using appropriate tools and techniques.
• Create, maintain and enhance comprehensive project documentation using firm standard tools and guidelines.
• Follow project management discipline, methodology and best practices.

Senior Project Manager

Manager

• Responsible for the day-to-day management and development of the Coordination and Shared Services Team
• Provide administrative and operational support to immigration caseworkers and consultants
• Work closely with the Manager to ensure daily operations run smoothly
• Ensure that resources are optimally allocated and service delivery meets firm-wide standards
• Identify and implement simple, effective, and low-cost operational solutions
• Collaborate with the global team to align support processes
• Foster a culture of practicality, accountability, and continuous improvement
• Lead and develop Coordinators, ensuring consistent service quality and professional growth
• Oversee daily operations, workload distribution, and capacity management within the team
• Manage administrative processes including onboarding, offboarding, and Workday updates
• Monitor operational performance and ensure compliance with internal procedures and quality standards
• Act as the main escalation point for process and workflow-related queries
• Partner with internal stakeholders to roll out new service areas
• Produce and review team metrics and reports to track performance and identify improvement areas
• Promote a culture of collaboration, accountability, and continuous learning.

Assistant Manager

Paralegal

• Assisting in preparing and delivering client presentations, best practice sessions and training
• Under direct supervision, acting as a caseworker on straightforward cases
• Supporting Senior Paralegals and Associates with the progression of more complicated cases
• Reviewing client queries and drafting responses for review by Senior Paralegals and Associates
• Preparing documentation for applications under visa routes that include Skilled Worker, Global Business Mobility, Settlement, Appendix FM and others as directed
• Reviewing applicant and approval documentation
• Updating the case management system and general administrative support as required

Paralegal – Consultant

Technical Recruiter

• Lead full-cycle recruitment for corporate and technology positions across multiple functions and levels
• Partner with hiring managers and HR business partners to develop effective recruiting strategies that align with business goals
• Build and maintain strong pipelines of qualified candidates through proactive sourcing, networking, and market research
• Deliver an exceptional candidate experience that reflects Fragomen’s values and culture
• Utilize Workday and other tools to manage requisitions, candidate flow, and data-driven insights
• Provide market intelligence and analytics to guide hiring decisions and influence workforce planning
• Actively contribute to transformation projects within the TA function, focusing on continuous improvement and innovation
• Leverage AI and digital tools responsibly to drive efficiency, consistency, and equity throughout the hiring process
• Collaborate cross-functionally with global teams on strategic hiring initiatives and technology adoption

Senior Corporate, Technical Recruiter

DevOps Engineer

• Design, implement, and maintain scalable infrastructure in Azure.
• Develop and manage infrastructure as code using tools like Terraform, CloudFormation, Bicep and ARM.
• Automate provisioning, deployment, monitoring, and incident response processes.
• Build and optimize CI/CD pipelines (e.g. Azure DevOps, GitHub Actions, Jenkins, GitLab CI).
• Implement and maintain observability tools (logging, monitoring, alerting) using tools like Azure Monitor, Splunk, Cloudwatch, or other applicable tools.
• Ensure cloud infrastructure is secure, compliant, and cost-efficient in line with Fragomen IT Security hardening guidelines and requirements.
• Collaborate with software engineering and QA teams to streamline development workflows.
• Contribute to incident response, root cause analysis, and reliability improvements.
• Maintain documentation and runbooks for operational procedures.
• Provide training and knowledge transfer to other teams as applicable.

Cloud DevOps Engineer

Systems Engineer

• Identify and define requirements, design, develop, install, configure, test, and implement information systems technology solutions to a global enterprise environment.
• Provide support and maintenance of the firm’s global server platform including but not limited to pro-active system monitoring and Operating System (OS) patching using tools such as Logic Monitor, SCCM and Ansible.
• Management and support of the Active Directory environment (on prem and Azure AD)
• Management and support of the Windows server environment, including Server 2022 & 2025.
• Management and support of the RedHat Linux environment, including RHEL 8 and above.
• Ensure systems achieve 99.99% up time in a 24/7/365 environment.
• Analyze, plan, test and document implementations of new hardware and software systems.
• Manage and create application packages and ensure delivery to all server infrastructure.
• Act as a resource to support all technical projects assigned by management or project management.
• Create documentation on system designs, procedures, and processes.
• Use tools like PowerShell, VB Script, batch files to configure a computer environment.
• Engineer and maintain the firm’s Virtualization platform. This includes configuring and deploying VMware (v7+ ) across global datacenters, local offices and cloud platforms, ensuring a unified environment.
• Ability to support storage and storage area network technologies
• Support WINS/DNS/DHCP including Infoblox.
• Support and implement DFS & File shares.
• Manage and maintain the firm’s backup infrastructure using Veeam.
• Participate in an on-call rotation for 24/7 support.
• Flexibility to work outside normal business hours as required.
• Conduct Root Cause Analysis (RCA) and document post system outages.

Senior Systems Engineer

Compliance

• Lead, mentor, and grow a team of compliance analysts and GRC professionals
• Provide strategic direction, technical guidance, and foster a culture of continuous improvement
• Develop and operationalize a risk management program that proactively identifies, assesses, and mitigates organizational and third-party risks, with clear alignment to business priorities
• Design and manage a comprehensive GRC framework, including risk assessments, controls implementation, and governance practices
• Partner with Information Security, IT, Privacy, Audit, and Legal to build a unified view of the firm’s security and data privacy posture and convey that view to clients and stakeholders
• Establish KPIs and dashboards to monitor risk levels, compliance progress, and the effectiveness of controls; regularly report key risk insights to senior leadership and the Risk Committee
• Conduct Data Privacy Impact Assessments (DPIAs), maintain a central risk register, and oversee the mitigation of identified gaps across people, process, and technology
• Ensure ongoing adherence to industry standards (e.g., ISO 27001, SOC 2, PCI DSS, NIST) by maintaining audit-ready documentation and leading evidence-gathering activities

Governance, Risk, Compliance Manager

Engineer

• Build a comprehensive Identity and Access Management (IAM) framework, aligned with business and security requirements.
• Ensure all IAM policies and procedures are consistently followed, updated, and enforced across the enterprise.
• Define, implement and manage user provisioning, de-provisioning, role-based access controls (RBAC), and least-privilege access models.
• Integrate Azure IAM capabilities with application development to ensure robust security and compliance.
• Administer centralized directories (Azure AD, LDAP) and configure role-based access controls (RBAC) aligned with the Principle of Least Privilege.
• Develop, implement and support secure authentication methods, including SSO, MFA, password policies, and conditional access based on risk signals.
• Work with infrastructure, applications, and cloud teams to integrate IAM solutions across on-premises and cloud environments (e.g., Azure AD, AWS IAM).
• Conduct regular access reviews, audits, and reporting to support regulatory compliance.
• Enforce strict access controls to protect client confidentiality and sensitive legal data.
• Manage third-party and remote access across multiple jurisdictions.
• Enhance security posture and user experience through automation and IAM best practices.
• Collaborate across IT and security teams to support audit readiness and reduce risk.
• Document all architecture decisions, processes, and technical designs for long-term sustainability and audit readiness.
• Investigate and remediate IAM-related security incidents.
• Support audits, compliance reviews (e.g., SOX, GDPR, HIPAA), and reporting of user access and IAM controls.
• Partner with IT Security, Systems Engineering, Infrastructure Architecture, and Product teams to design and support secure identity solutions aligned with business needs.

IAM Engineer

Consultant

• Deliver high-quality services by leveraging legal expertise to support clients
• Provide practical guidance throughout the immigration process
• Counsel clients, assess eligibility, and manage end-to-end preparation and submission of applications
• Ensure accuracy and compliance of documentation