Fragomen

Compliance

• Operationalizing Risk Management: Understand industry standard cybersecurity risks and how controls affect them.
• Understand how GRC platforms work and how they support Risk Management.
• Develop trusted relationships with senior business partners to gain an in-depth understanding of key business processes, products and services, and influences others to ensure business case and customer satisfaction goals are met.
• Acquire fundamental knowledge of all Fragomen areas to better understand emerging risks.
• Support the Service Delivery function to deliver reliable, best-in-class support services in a manner that meets our contractual obligations and delights our customers and clients.
• Assist with vendor and third-party risk management.
• Support ISO 27001, SOC 2 type 2 and PCI audits by gathering and documenting how Fragomen is meeting the control objectives identified in these standards.
• Support completing client facing requests demonstrating Fragomen’s security controls to include demonstrating and understanding technical security controls.
• Work closely with IT internal audit to meet IT security compliance obligations.
• Collaboratively work with teammates and internal Fragomen teams and take direction from management to resolve assigned Client support work items with both speed and quality.
• Acquire fundamental knowledge of all Compliance Operations areas to gain comprehensive knowledge of operations and industry standard best practices.
• Support security awareness programs.
• Collaborate with GRC oriented teams - the Office of Audit and Privacy, the Office of General Counsel, Information Security and Compliance - and legal/client relationship teams to continuously improve and demonstrate the firm’s commitment to data privacy and security.
• Produce written and verbal communication, that when escalating matters, is summarized, and always clear and concise.
• Provide ideas and suggestions for department process improvements.

IT GRC Analyst

Security Engineer

• Build, deploy and maintain tooling to validate and track security controls in and around our code
• Work closely with application development and infrastructure architectural teams to create code which is secure by design and default
• Triage programmatic source code findings and automate penetration testing to decrease potential introduction of vulnerabilities
• Lead and collaborate with developers on secure coding techniques and threat modeling
• Contribute to vulnerability detection and remediation of technological offerings
• Deploy developed or OTS security applications to support our efforts
• Participate in a cross-functional response to cyber security incidents
• Work closely the security team to establish prevention, detection and mitigation techniques
• Support the scoping and rules of engagement of our penetration testing regime

Security Engineer – Application Security

Application Engineer

• Work with business units to understand how they use existing applications and capture basic requirements.
• Support the deployment of new cloud and SaaS applications within Microsoft 365 and other vendor platforms.
• Assist with configuring single sign-on (SSO) and document setup steps and support procedures.
• Help maintain and update software across datacenter and cloud environments, using tools like Intune or SCCM.
• Coordinate with software vendors to support application needs and resolve issues.
• Participate in discussions about improving performance, scalability, and reliability of applications.
• Contribute to team tasks related to application deployment, desktop/virtual desktop engineering, and mobile device management.
• Create operational and support documentation.
• Troubleshoot application-related issues and work with senior engineers to resolve complex problems.
• Learn and apply basic Active Directory or Entra ID concepts, including Conditional Access policies.

Application Engineer I

Learning and Development

• Designing and developing content and courses
• Creating and maintaining eLearning modules, instructor-led and virtual training materials
• Designing assessments, exercises, and practice activities
• Utilizing adult learning theory and strategies
• Curating, evaluating, and organizing learning content
• Collaborating with Talent Development and cross-functional partners
• Owning the lifecycle management of learning assets and curricula
• Consulting with stakeholders to identify performance gaps

Senior Instructional Designer

Consultant

• Acts as key point of contact on client accounts, providing legal and strategic advice, with senior associate/manager support as needed
• Managing and developing client relationships, with manager support as needed
• Legal research as required
• Maintaining a full caseload in an organised and efficient manner while adhering to deadlines
• Participation as required in client reviews; preparation of reports and meetings and involvement in presentations and training
• Leadership and training with junior colleagues
• Responsible for billing/WIP reports

Senior Immigration Consultant/Immigration Associate

Human Resources

• Partnering with senior leaders to shape, advise and deliver on people strategies aligned to business objectives across Europe
• Leading and delivering complex people initiatives that enhance organisational effectiveness, performance, and scalability
• Providing expert guidance on employee relations, employment legislation, consultation processes, and organisational change
• Leading, developing, and supporting HR team members in your team, ensuring strong operational delivery and a positive employee experience
• Collaborating closely with the HR Centres of Excellence and EMEA HR colleagues to ensure consistency, insight sharing, and best practice
• Using data and insight to inform decisions, manage risk, and drive continuous improvement
• Acting as a calm and credible escalation point for complex or high-risk people matters

Senior Human Resources Manager – 12 month Fixed-Term Contract

Risk

• Execute and support data risk identification, assessment, lifecycle management, and control activities by maintaining the data risk register.
• Support governance artifacts and contribute to risk reporting.
• Partner with stakeholders to address data risks across processes and systems.
• Maintain and update the data risk register, including risk descriptions and impact assessments.
• Assist in the development, documentation, and maintenance of data risk policies, standards, and procedures.
• Support regulatory, audit, and compliance inquiries related to data risk.
• Contribute to risk reporting, metrics, and management summaries.

Senior Data Risk Specialist

Director

• Design and execute commercial strategies to improve revenue growth, profitability, and pricing discipline.
• Adapt global commercial frameworks, tools, and pricing models to meet regional needs.
• Support third-party vendor and Member Network Firms initiatives.
• Oversee strategic accounts / practices reviews to drive profitability.
• Develop and maintain firmwide pricing analyses and profitability models.
• Track, analyze, and report on RFPs and pricing events.
• Provide actionable insights to partners for profitability.

Director, Commercial

Backend Engineer

• Own and operate enterprise SQL Server environments across production and non-production tiers
• Standardize and automate database operational workflows
• Diagnose and resolve complex SQL Server performance issues
• Analyze and tune slow-running queries and reports
• Provide on-call and incident response support for mission-critical database systems
• Support migrations off legacy SQL Server versions
• Develop and maintain standardized SQL Server configuration templates

Database Engineer

Financial Planning and Analysis

• Manage end-to-end payroll processing for all employees (weekly, bi-weekly, monthly, quarterly).
• Ensure compliance with federal, state, local and provincial payroll laws and regulations.
• Maintain payroll records and documentation for audits and reporting.
• Ensure updated and documented SOPs.
• Resolve payroll discrepancies and respond to employee inquiries.
• Assist with vendor refunds.
• Support Tax and Audits Team Leadership: Monitor performance and provide coaching and development.
• Coordinate with HR and Finance to ensure accurate employee data.
• Lead payroll-related finance projects such as system upgrades, automation, and integrations.
• Collaborate with cross-functional teams to gather requirements and implement solutions.
• Develop project plans, timelines, and budgets.
• Conduct risk assessments and ensure project governance.
• Prepare detailed reports on project outcomes and financial impact.
• Ensure payroll processes align with internal policies and external regulations.
• Prepare and submit payroll tax filings and other statutory reports.
• Support internal and external audits.
• Ensure payroll provider is compliant and platform is set up correctly as statutory requirements change as should the platform to support.
• Lead quarterly business reviews with supplier(s) to ensure contract accountability and strategic goals are met.

Finance Director – Process Excellence, Special Projects

Paralegal

• Develop knowledge of the firm, various immigration case types and client processes.
• Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
• With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries.
• Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor.
• Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and team.
• Understand and contribute to team and individual productivity goals.
• Demonstrate flexibility and initiative.
• Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.).

Senior Business Immigration Analyst, Fluent in Japanese

• Lead the development and execution of a global benefits strategy that supports attraction, retention, and employee well-being across regions.
• Evaluate, design, and expand benefit offerings (e.g., healthcare, well-being, lifestyle benefits) with both short- and long-term impact.
• Balance innovation with financial stewardship, ensuring benefits programs are sustainable and aligned with firm priorities.
• Leverage utilization data, benchmarking, and market trends to continuously refine benefit offerings.
• Own global vendor strategy across benefits providers, administrators, and brokers.
• Lead stewardship meetings, performance reviews, and service issue resolution.
• Drive accountability through SLAs, KPIs, governance frameworks, and escalation protocols.
• Partner with Procurement and Finance to negotiate contracts, review SOWs, and manage renewals.
• Ensure strong governance across benefits administration, compliance, and documentation.
• Oversee benefits-related audits (e.g., 401(k)), ERISA compliance, ACA, COBRA, and Secure Act 2.0 initiatives.
• Maintain and continuously enhance benefits cost tracking, financial analytics, and invoice reconciliation processes.
• Partner with HRIS teams to optimize Workday Benefits configuration, integrations, and user experience.
• Provide oversight of global benefits renewals and regional programs (U.S., Canada, APAC, EMEA, LATAM).