FP Markets (First Prudential Markets)

Operations

• Assist in the onboarding of Affiliates / IBs / Money Managers and other company partners
• Assist with the day-to-day operational tasks of the partners’ department such as partner connections, withdrawals, commission payments, and troubleshooting
• Assist in the monitoring of affiliates and IBs activities to optimize partner performance and report suspicious activities
• Educate the partners on the company’s platforms, trading products, account opening/deposit and withdrawal procedures
• Proactively work to retain existing business and reactivate partners
• Maintain direct contact with affiliates and IBs via telephone, live chat and email, ensuring excellent service standards and loyalty
• Enforce prudent approach and due diligence to the regulatory framework as per the company policies, ethos and ethics
• Working with the team to ensure KPIs are met
• Supporting and assisting all departments as required
• Develop and nurture relationships with partners in the assigned country or region
• Proactively engage with trading professionals across various platforms to expand client base and partnerships
• Promote partnerships based on existing rebate structures and maintain strong relationships with partners

Partners Operations Specialist

Business Development Rep

• Develop the MENA market including but not limited to converting leads into clients and acquiring and establishing business relationships with new partners
• Actively hunt for trading professionals in all social and professional platforms/forums/blogs/communities with the aim of engaging them as clients/partners
• Find the most effective/efficient local marketing channels to promote (in the most practical form) the company and its products
• Assist in the onboarding of trading clients, Affiliates, IBs, Money Managers and other company partners and work closely with customer support to onboard new clients and provide an impeccable user experience to all clients
• Work closely with marketing and back-office teams to prepare necessary sales/marketing content
• Build and maintain solid relationships with prospective partners and proactively work to retain and reactivate clients and partners
• Negotiate the terms of each partnership based on the existing rebate structures
• Assist in the monitoring of affiliates and partners on a regular basis to optimize their activities and performance and work to ensure the Key Performance Indicators (KPIs) are met
• Conduct regular market and competitor analysis and provide feedback on the customer journey to management
• Enforce prudent approach and due diligence to the regulatory framework as per the company policies and ethics
• Travel to conferences and business meetings where required

Business Development Specialist, Arabic Speaker, MENA Region

Financial Planning and Analysis

• Assist in the coordination of the financial planning, budgeting, and forecasting processes to support the dynamic growth of the company
• Build frameworks (models and reports) to analyse the business' revenue and cost base, identifying risks and opportunities and derive actionable insights
• Produce insightful reporting to help build a narrative on our results and manage communications and reporting to various stakeholders
• Support with financial analysis and business partnering on strategic projects across the business, unlocking investment to fuel growth
• Support the development of leading financial indicators to support decision making

Partners Operations Specialist

Business Development Specialist, Arabic Speaker, MENA Region

Senior Financial Analyst