Foxglove

Customer Success Engineer – Roboticist

Foxglove

full-time

Posted on:

Location Type: Remote

Location: Switzerland

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Salary

💰 $195,000 - $220,000 per year

About the role

  • Be the face of Foxglove to ~20 of the most impactful robotics companies in Europe, post sales, to ensure they are gaining maximum value from Foxglove.
  • Lead executive level engagements and ad-hoc meetings with both senior and junior clients; including going on-site across the robotics industry.
  • Drive enablement - understand robotics customers workflows, redesign processes, drive adoption of new workflows to our robotics clients using Foxglove.
  • Act as a liaison between customers and our product and engineering teams to advocate for user needs and platform improvements.
  • Build and champion the best practices that drive the robotics development flywheel.
  • Provide direct support to robotics companies you are focussed on.

Requirements

  • 3+ years working in robotics, autonomy, and/or physical AI with a sound understanding of common robotics development workflows
  • 2+ years in client/user facing roles, with the ability to communicate effectively with everyone from IC engineers to C level executives
  • 1+ years using Foxglove or a similar visualization tool
  • Comfortable using AI tools for business and technical tasks
  • Experience writing scripts in Python and TypeScript
  • Ability to quickly grasp new technical concepts and become a platform expert
  • Thrives in a fast-paced startup environment and enjoys solving ambiguous problems
  • Excellent written and verbal communication skills in English; additional European languages are a plus
Benefits
  • $300 monthly budget towards commuter benefits or building your personal workspace (remote only)
  • Competitive equity grant in a Series B company
  • Medical, Dental, Vision, and Term Life insurance coverage at 100% for employees and 75% for dependents
  • 401(k) matching up to 4%
  • 4 weeks vacation, plus holidays and winter break
  • All expenses paid company off-sites 1-2× per year
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonTypeScriptrobotics development workflowsAI toolsvisualization tools
Soft Skills
communicationproblem-solvingclient engagementadvocacyadaptability