Four Inc.

Account Manager

• Create and execute sales activities to support experienced sales managers in achieving revenue goals
• Use demand generation and prospecting tools to identify opportunities within your assigned territory
• Develop and maintain strong relationships with customers, business partners, and software manufacturers
• Provide operational account management support, including responding to RFQs, coordinating proposals, and processing orders
• Manage and accurately forecast a pipeline of sales opportunities
• Leverage knowledge of federal procurement processes to align opportunities with customer budgets, timelines, and requirements
• Generate new business through cold and warm calling, networking, and partner collaboration
• Coordinate with internal teams to ensure timely and successful delivery of customer solutions
• Foster trust and credibility with clients by aligning solutions with their unique objectives and challenges, collaborating with vendors and OEM partners to position HCL solutions effectively
• Maintain accurate and up-to-date records in the CRM system
• Track and report on key metrics including activity volume, pipeline creation, scheduled meetings, and conversions
• Continuously develop market knowledge and stay informed on federal IT trends, budgets, and compliance considerations
• Represent Four Inc. in a professional, mission-focused manner during calls, emails, and meetings
• Other duties as assigned

Account Representative

Payroll

• Own and manage end-to-end biweekly payroll processing for approximately 100 employees, ensuring accuracy, timeliness, and compliance.
• Partner with the HR Director to ensure complex situations such as garnishments and leaves of absence (STD, LTD, parental leave, furloughs, etc.) are managed appropriately, employees are paid accurately, and benefits deductions are processed accordingly.
• Partner with the Director of Finance to support payroll reconciliations, general ledger alignment, internal controls, and audits.
• Ensure compliance with all federal, state, and local payroll regulations and wage and hour laws.
• Ensure compliance with specific contract standards and specialized GovCon legislation (e.g., SCA) where applicable.
• Serve as the primary point of contact for compensation and payroll-related employee inquiries and issue resolution, escalating to Director of Finance and/or Director of HR where necessary.
• Support year-end payroll processes and required compliance reporting including ACA and W-2 preparation and distribution.
• Administer accurate monthly short-term incentive, long-term incentive, commission, and other bonus programs, including eligibility tracking, payment calculations in support of accounting accruals, and payment processing.
• Support administration of the company’s 401(k) retirement plan in partnership with HR and Finance.
• Serve as a subject matter expert during the company’s Workday implementation, and make recommendations regarding new Payroll vendor selection which is currently underway.
• Review timesheets, ensuring their accuracy by verifying changes and resolving issues.
• With the Director of HR, build and maintain market-aligned salary ranges across the organization and ensure updates are reflected in the HRIS.
• Review and process compensation changes to ensure alignment with company pay practices and established ranges.
• Prepare reports and analyze data related to payroll, benefits, and compensation programs, including internal equity reviews.
• Maintain accurate employee data across HRIS and payroll systems.
• Regularly perform audits and support system improvements to increase efficiency, accuracy, and scalability.
• Draft and distribute employee communications related to payroll and total rewards programs.
• Support employee education initiatives related to payroll, benefits, wellness programs, and total rewards offerings.
• Provide operational support to the HR Director on benefits administration, including open enrollment, new hire enrollments, life event changes, employee benefit terminations, and COBRA notifications.
• Maintain confidentiality and compliance with all applicable laws and company policies.
• Participate in special projects and cross-functional initiatives as needed.
• Lead the continued scaling of Payroll and Total Rewards operations in a growing, multi-state environment.
• Support special projects as needed.

Payroll Manager

Strategy

• Conduct lead generation activities via call campaigns and other demand generating techniques to uncover new business opportunities for technology companies:
• Conduct basic research to identify opportunities
• Execute sales activities in alignment to BDR 1 KPIs and metrics
• Prospect, call, set up and confirm meetings between technology companies and government customers
• Document all calls and other sales activities and customer/technology company interaction in SugarCRM, and create and link to appropriate opportunities in the system
• Execute and adhere to FOUR INC lead tracking documentation and submission process
• Establish and maintain ongoing business relationships with technology company reps, channel partner reps, and government customers to grow FOUR INC contact database and overall public sector network
• Meet and exceed established performance goals
• Other duties as assigned

Strategic Development Representative

Solutions Engineer

• Support technical and operational initiatives across the organization
• Participate in a structured training and mentorship program to develop foundational knowledge in cloud, infrastructure, and solution architecture
• Learn how to evaluate customer or internal technical requirements and assist in shaping appropriate solution approaches
• Provide support during solution design discussions and customer-facing engagements
• Contribute to a hands-on technical project, applying architectural concepts and industry best practices
• Develop written and verbal communication skills by presenting technical ideas to both technical and non-technical audiences
• Other duties as assigned

Account Representative

Payroll Manager

Strategic Development Representative

Associate Solutions Architect – Internship