FOUNDRY

Customer Support, Sales Admin

FOUNDRY

part-time

Posted on:

Location Type: Remote

Location: Philippines

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Salary

💰 ₱40,000 - ₱50,000 per month

About the role

  • Sales support: Prepare slide decks, one-pagers, and follow-up emails ahead of sales calls and demos.
  • Prospect follow-up: Chase warm leads, re-engage prospects who’ve gone quiet, and keep conversations moving.
  • Customer onboarding: Run implementation check-ins with signed clients after the founder’s initial onboarding call.
  • Customer support: Handle day-to-day client queries.
  • CRM & pipeline management: Keep the sales pipeline updated.
  • Research: Investigate product ideas, competitive intelligence, and prospect information on an ad hoc basis.
  • Collateral management: Maintain and update case studies, testimonials, and sales materials as the library grows.
  • Ad hoc tasks: This is a startup — no two days look the same.

Requirements

  • 2+ years in a customer-facing role at a SaaS or technology company
  • Excellent written English
  • Proactive and ambitious
  • Self-starter mentality
  • Reliable and detail-oriented
  • Available 12:00 – 4:00 PM UK time, Monday to Friday
Benefits
  • Stability & Growth
  • People-First Culture
  • Global Collaboration
  • Mission-Focused Work
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
excellent written Englishproactiveambitiousself-starterreliabledetail-oriented