Foundation Source

Grant Operations Associate

Foundation Source

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $55,000 - $75,000 per year

About the role

  • Serve as a primary point of operational ownership by monitoring Intercom and responding to inbound requests with sound judgment and efficiency
  • Monitor and process PayPal anti-fraud queues, applying consistent compliance standards
  • Process grants through Retool, including detailed compliance review and documentation checks
  • Lead stale grant remediation efforts, proactively resolving issues and reducing downstream risk
  • Maintain and oversee the organization database, including enrollment, data integrity, and conflict resolution
  • Serve as backup support for DAF transaction processing, ensuring continuity and accuracy during peak periods
  • Intake, scan, name, and route incoming mail to ensure timely processing and visibility
  • Monitor and manage the support mailbox, prioritizing requests and escalating issues as needed
  • Develop and maintain training guides, process documentation, and reference materials
  • Evaluate existing workflows, identify inefficiencies, and recommend practical improvements
  • Support broader client operations initiatives and cross-functional projects as assigned

Requirements

  • Bachelor’s degree preferred
  • Strong command of web-based and technical tools, including MS Excel, Salesforce, Adobe Acrobat, and other operational systems
  • Exceptional organizational skills with the ability to manage competing priorities and meet deadlines without losing accuracy
  • Strong analytical and technical aptitude, with comfort navigating multiple systems
  • Ability to work independently while remaining a strong, reliable team contributor
  • Confidence to identify problems, make recommendations, and drive solutions forward
  • Clear, concise written and verbal communication skills
  • High degree of accountability, initiative, and follow-through
  • Detail-oriented without losing sight of broader goals and timelines
  • Professional maturity, including openness to feedback and a continuous improvement mindset
  • Strong service orientation, diplomacy, and interpersonal judgment
  • A proactive, results-focused approach with a commitment to operational excellence
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data integritycompliance reviewworkflow evaluationproblem identificationsolution implementationgrant processingtransaction processingdocument checksoperational ownershipanti-fraud processing
Soft Skills
organizational skillsanalytical aptitudeindependenceteam collaborationcommunication skillsaccountabilityinitiativedetail-orientedprofessional maturityservice orientation
Certifications
Bachelor’s degree