Lead and develop a high‑performing team of network engineers to deliver reliable, secure, and high‑quality network services across the enterprise of United Therapeutics' largescale, highly available global network infrastructure
Ensure the Network Services team complies with established processes, operational frameworks, architectural standards, and enterprise network strategies
Translate enterprise technology strategy into actionable network‑focused execution plans for the team, ensuring clarity and alignment
Contribute to IT Infrastructure strategic planning, including network roadmaps, capacity forecasting, and long‑term architectural development
Manage direct reports, including training, goal setting, coaching, performance evaluations, and career development; support recruitment efforts as needed
Define, measure, and report on network‑centric Key Performance Indicators (KPIs) to track service reliability, performance, and team delivery
Oversee the successful execution of network projects, ensuring accurate forecasting, on‑time delivery, budget adherence, and smooth transition into operations
Direct and participate in the design, implementation, and operational management of enterprise network systems within a multi‑tier, highly available global environment
Establish and enforce processes that ensure network platforms and solutions meet qualification, validation, compliance, and regulatory requirements
Identify and lead automation and orchestration initiatives for network operations across cloud and on‑premises environments
Manage the deployment, modernization, and lifecycle of United Therapeutics’ next‑generation network infrastructure, including data center, cloud, and WAN/LAN environments
Ensure the implementation and maintenance of network security standards, baselines, and operational guidelines in alignment with cybersecurity programs
Lead efforts to optimize, right‑size, and maintain network infrastructure components based on performance analysis, business requirements, and lifecycle management needs
Establish and maintain network‑related incident, problem, change, and knowledge management processes aligned with enterprise ITSM practices
Ensure timely and effective team response to network incidents and service-impacting events within agreed service levels (SLAs/SLOs)
Support troubleshooting efforts across business-managed and IT-managed services, including SaaS, IaaS, and PaaS solutions when network components are involved
Lead network performance and capacity management processes to ensure reliability, scalability, and preparedness for future demand
Participate in the on-call rotation and support after-hours network changes, cutovers, and service launches as required
Maintain network compliance with Disaster Recovery (DR) and Business Continuity (BC) program standards
Ensure all network systems remain compliant with the IT Infrastructure Qualification Program

Requirements

Bachelor’s Degree in computer science, information systems, or other related field
8+ years of experience in enterprise-level infrastructure engineering experience
5+ years of experience working in an IT senior or Team Lead role
Demonstrates a strong commitment to delivering an exceptional end‑user experience and maintaining high network service quality across the organization
Champions network automation, orchestration, and scalable architectures to improve efficiency, reliability, and operational consistency
Effectively manages multiple simultaneous initiatives, projects, and operational priorities, making sound decisions on time allocation and resource management
Brings hands‑on leadership experience with enterprise-class technologies including Palo Alto firewalls, Microsoft Azure networking, Cisco and Meraki platforms, and SD‑WAN solutions

Benefits

medical / dental / vision / prescription coverage
employee wellness resources
savings plans (401k and ESPP)
paid time off & paid parental leave benefits
disability benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network engineeringnetwork securitynetwork performance managementcapacity forecastingautomationorchestrationdisaster recoverybusiness continuityenterprise infrastructure engineeringIT service management

Soft Skills

leadershipteam managementgoal settingcoachingperformance evaluationdecision makingresource managementcommitment to user experiencecommunicationproblem solving