Fotoware

Professional Services Consultant – DAM

Fotoware

full-time

Posted on:

Location Type: Hybrid

Location: Baden • Germany

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Tech Stack

Cloud

About the role

  • Transform Fotoware’s products and solutions into a seamless, first-class customer experience
  • Collaborate closely with a small, agile Professional Services team
  • Lead multiple overlapping customer projects in the DACH region, managing time and budget
  • Work closely with Key Account Management and Presales Team to evolve customer base and revenue
  • Advise, train, and challenge customers, contributing to Fotoware’s go-to-market strategy
  • Build credible relationships throughout customers' organization and ensure they unlock the full value of Fotoware’s solutions

Requirements

  • Strong technical understanding, ideally with experience in software, SaaS, integrations, APIs, or cloud-based infrastructures
  • Experience in project management for consulting/services projects (classic and agile methods) — certifications are a plus
  • Ability to manage and prioritize multiple parallel projects with structure and confidence using work/task management solutions
  • Proven track record of leading complex IT projects from concept to completion
  • Familiarity with software development or solution design processes: requirements analysis, conceptualization, documentation
  • A structured, organized, and customer-focused working style, paired with strong communication skills
  • Excellent German skills (written & spoken) and business-fluent English
Benefits
  • An inclusive workplace which values flexible workstyles, work hours and diversity
  • Travel insurance and private health insurance that includes free physiotherapy and psychological treatment
  • Professional development opportunities
  • A key role in a company with more than 30 years of experience in helping thousands of customers globally
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
softwareSaaSintegrationsAPIscloud-based infrastructureproject managementrequirements analysisconceptualizationdocumentation
Soft Skills
customer-focusedstrong communicationstructuredorganizedability to manage multiple projectsconfidence
Certifications
project management certification