FOSSA

Account Executive

• Navigate Complexity: Manage sophisticated sales cycles across Development, Legal, and Security stakeholders, translating technical capabilities into business value
• Drive Full-Funnel Growth: Master both the "hunt" and the "expand"—generating new logo pipeline through strategic outbounding while driving high-value upsells within our existing install base
• Evangelize the Solution: Articulate FOSSA’s unique value proposition to end-users, industry partners, and executive thought leaders
• Own the Forecast: Maintain high operational excellence with accurate monthly and quarterly forecasting
• Collaborate & Build: Partner closely with Marketing's lead development to qualify inbound interest and contribute to a world-class, high-performance sales culture

Enterprise Account Executive

Support Engineer

• Jointly own the customer new ticket queue (currently ~15 - 30 new tickets per week)
• Own a backlog of customer support tickets (currently ~100 per agent), providing frequent updates to customers and negotiating priority with engineering
• Think and act “customer-first”, collaborating closely with all key parts of FOSSA
• Improve our AI-powered ticket deflection system by updating documentation and feeding back information into the system
• Address customer requirements to showcase how the product can meet their needs, and channel product feedback and feature requests to the product management organization
• Occasionally attend trade shows, conferences, and meetups, representing FOSSA externally (up to 5%)

Enterprise Account Executive

Senior Support Engineer