Forum Communications Co.

Content Creator

• Assist in the production of live sports broadcasts, including setup, camera operation, switching, and graphics integration.
• Edit highlight packages, feature stories, and social-media-friendly clips for digital platforms.
• Produce engaging sports stories and features that resonate with local and regional audiences.
• Assist sales team in developing, closing, and fulfilling sales opportunities surrounding game and shoulder content.
• Develop videos optimized for social media, web, and mobile consumption.
• Coordinate with freelance videographers, photographers, and other content creators in Iowa to ensure consistent quality and timely delivery.
• Work closely with the teams on special initiatives, promotional content, and other multimedia projects as needed.
• Ensure equipment is ready for live and recorded productions, troubleshoot technical issues, and maintain organized media archives.
• Assist colleagues across the FCC network on video production and content projects when needed.

Lead Sports Content Creator

Account Executive

• Represent a full suite of commercial printing and mailing solutions
• Build new relationships, develop a strong pipeline, and manage the full sales lifecycle
• Collaborate with internal production, design, and customer service teams for operational support
• Stay informed on industry trends and competitive activity
• Deliver customized proposals aligned with client goals

B2B Sales Executive – Commercial Print & Mailing

Journalist

• Research and craft compelling stories across both print and digital platforms - following leads and responding quickly to breaking news.
• Write/produce stories according to editorial and AP style and format standards for publication.
• Contact and interview sources, and research tips and leads.
• Stay up to date on the latest current events - local politics, public safety and education topics, community events, and more.
• Become an active part of the local and surrounding communities, developing sources and partnerships as a trusted source of information.
• Collaboration is key - work closely with other team members across departments to grow audience engagement and loyalty through impactful storytelling and timely content.

News Reporter

• Producing engaging, relevant, and timely stories and visuals for publication across print and digital platforms.
• Responsible for a mix of quick breaking news stories and long-form enterprise reporting.
• Research and craft compelling stories across both print and digital platforms, follow leads, and respond quickly to breaking news.
• Write/produce stories according to editorial and AP style and format standards for publication.
• Contact and interview sources, and research tips and leads.
• Stay up to date on the latest current events - local politics, public safety and education topics, community events, and more.
• Become an active part of the local and surrounding communities, developing sources and partnerships as a trusted source of information.
• Work closely with other team members across departments to grow audience engagement and loyalty through impactful storytelling and timely content.

Public Safety Reporter

Customer Success Manager

• Help to identify product improvement opportunities by capturing customer feedback to collaborate with different teams to drive potential change.
• Provide daily support to members who need assistance with their online subscription
• Gather the customer's information and determine the issue by evaluating and analyzing the issue.
• Stay current with system information, changes, and updates.
• Effectively share best practices and experiences with colleagues.
• Keep accurate records of subscribers’ service by utilizing software systems.
• Accurately input customer payments and other information such as vacation stops, change of address, digital and print subscription starts.
• Help subscribers maximize the benefits of their membership and demonstrate the value of the FCC sites by matching interests and requirements to content, tools, and features.
• Handle phone inquiries and address complaints from company stakeholders in a pleasant, polite, and efficient manner.
• Maintain confidentiality of members and adhere to PCI compliance practices.
• Assist members in troubleshooting access difficulties to our online platform.
• Daily computer processing and other duties as assigned.

Customer Success Representative

Account Manager

• Build and maintain strong relationships with existing clients
• Act as a key point of contact for regional and national advertising agencies
• Travel throughout your sales territory consistently
• Collaborate with in-house creative teams to develop high-quality campaigns
• Monitor campaign performance, optimize results, and demonstrate clear client ROI

Regional Account Manager

Reporter

Operations

• Lead, coach, and develop a high-performing sales support team through clear direction, training, and ongoing feedback
• Oversee daily workflows, ensuring timely and accurate execution of ad scheduling, creative production, proofing, and order processing
• Maintain strict quality control across all client deliverables, including contracts, order confirmations, billing updates, and performance reporting
• Serve as the escalation point for client issues, resolving concerns quickly while delivering an exceptional customer experience
• Partner with sales leadership to streamline processes and improve efficiency across departments
• Manage digital order processing, website updates, social media coordination, and event support functions
• Ensure proper organization and handling of creative assets and client materials
• Develop, document, and enforce standard operating procedures and best practices
• Oversee reporting processes, including tear sheets, billing adjustments (credits/debits), receipts, and campaign tracking
• Coordinate cross-training to ensure seamless coverage across teams and functions
• Identify opportunities to improve workflows, increase productivity, and enhance accuracy
• Support strategic initiatives and special projects as needed

Advertising Operations Manager

Sales

• Develop, execute, and continuously refine comprehensive sales strategies that align with corporate objectives and drive sustained revenue growth within the commercial printing division.
• Provide strong leadership, coaching, and performance management to Sales and Customer Service Representative (CSR) teams, fostering a culture of accountability, collaboration, and high performance.
• Direct all aspects of sales team staffing, onboarding, and ongoing training initiatives; conduct regular performance evaluations and implement development plans to elevate individual and team effectiveness.
• Design and optimize the sales organizational structure, including territory alignment, account assignments, quota setting, and performance benchmarks to maximize market coverage and efficiency.
• Establish ambitious yet attainable sales targets and key performance indicators (KPIs), and proactively monitor progress to ensure consistent achievement or overachievement of revenue goals.
• Develop and implement incentive programs, commission structures, and recognition initiatives that motivate Account Executives and drive revenue growth and customer acquisition.
• Analyze market conditions, industry trends, competitive activity, and customer insights to identify new business opportunities and inform strategic decision-making.
• Cultivate and maintain strong, long-term relationships with key clients, strategic partners, and high-value prospects to support retention, growth, and customer satisfaction.
• Collaborate cross-functionally with marketing, production, operations, and product development teams to ensure alignment of sales strategies with overall business objectives and capabilities.
• Oversee the preparation and delivery of compelling sales presentations, proposals, and bids, providing guidance and support to ensure effectiveness and consistency in messaging.
• Prepare, analyze, and present accurate sales forecasts, pipeline reports, and performance metrics to senior leadership, using data to drive informed business decisions.
• Manage and administer the sales budget, ensuring effective allocation of resources to maximize return on investment and support company priorities.
• Stay informed on advancements in commercial printing technologies, services, and industry best practices to maintain a competitive advantage in the marketplace.

Sales Director – Commercial Printing

Social Media Manager

• The Social Media & Digital Content Specialist’s main function is to lead social media presence and assist with broader digital content responsibilities for Midwest Sports+.
• Develop and execute social media strategies, manage live sports streams, create original sports content, and collaborate with both digital and broadcast teams to grow our audience and enhance engagement across platforms.
• Assist in scheduling and managing live sports streams via our platform and app, working closely with broadcast and production teams to ensure quality content.
• Monitor analytics to track KPIs for performance, engagement, and growth.
• Engage with followers, respond to comments/messages, and foster a sense of community.
• Coordinate social campaigns around key sports events, streaming content, and breaking news.
• Troubleshoot basic live stream technical issues when needed.
• Collaborate with the broadcast team to ensure consistent branding and messaging across platforms.
• Produce short-form vertical videos (Reels, TikToks, Shorts) to promote stories, games, or athletes.
• Clip highlights from live events for social and digital distribution.

Social Media, Digital Content Specialist

• Drive revenue growth across all broadcast platforms.
• Oversee the development and execution of innovative sales strategies.
• Lead and mentor a high-performing sales team.
• Cultivate strong relationships with local and regional advertisers.
• Leverage data, market insights, and analytics to maximize revenue opportunities.
• Collaborate cross-functionally to align sales initiatives with overall business objectives.