Fortive

Regional Director, Operations – Great Lake Regions

Fortive

full-time

Posted on:

Location Type: Remote

Location: Illinois • Minnesota • United States

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Job Level

Lead

About the role

  • Lead all operations with full accountability for revenue, margin, growth, and customer retention.
  • Operate as the GM of the region, translating VP-level strategies into execution, managing risk, and ensuring governance.
  • Monitor market trends and client needs within the region to inform strategic decisions and maintain competitive advantage.
  • Build and scale a high‑performing workforce (internal + contractor capacity), ensuring the right talent and structure to meet client expectations.
  • Support new client start-ups by overseeing onboarding processes and ensuring all deliverables meet Gordian standards.
  • Ensure execution excellence across the JOC lifecycle, focusing on cycle time, reliability, and client value.
  • Lead Strategic Account Management (SAM) motions: account strategy, executive engagement, value realization, renewal strategy, and risk mitigation.
  • Maintain and expand senior‑level relationships with agency leadership (Facilities, Planning, Procurement, Legal, Budget Units, Consulting Partners).
  • Represent Gordian in hearings, audits, and executive reviews with confidence and data-backed clarity.
  • Anticipate client needs and ensure Gordian presents a coherent, proactive value narrative — not a reactive operating posture
  • Own regional revenue, gross margin, forecast accuracy, and cost management.
  • Ensure disciplined forecasting: monthly, quarterly, and annual.
  • Analyze performance trends, identify risks early, and implement corrective actions with urgency.
  • Manage the region’s budget, staffing model, and contractor resourcing strategy to optimize profitability and flexibility.
  • Identify and quantify new growth opportunities across local agencies, cooperatives, and facilities portfolios.
  • Partner with Sales and Government Affairs to build go‑to‑market strategies, support pursuits, and expand JOC adoption.
  • Engage with large contractor networks to improve capacity, performance, and program growth.
  • Drive cross‑sell and upsell motions in collaboration with Product, SAM, and Sales.
  • Ensure platform visibility and data transparency for clients; escalate product gaps with clarity and business impact.
  • Recruit, mentor, and develop regional staff, fostering a culture of accountability, collaboration, and continuous improvement.
  • Conduct regular performance reviews and provide coaching to support growth, while implementing workforce plans aligned with business needs.
  • Identify skill gaps and create targeted development opportunities to build leadership capability and strengthen team performance.
  • Foster a culture of accountability, urgency, and excellence.

Requirements

  • Experience: 5+ years in leadership roles managing large teams and complex public-sector accounts.
Benefits
  • We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic account managementbudget managementperformance analysisrisk mitigationforecastingonboarding processesgrowth opportunity identificationcross-sell strategiesupsell strategiesdata transparency
Soft Skills
leadershipcollaborationcoachingmentoringaccountabilitycommunicationstrategic thinkingclient engagementproblem-solvingcontinuous improvement