Fortive

Implementation Specialist – Professional Services

Fortive

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Develop in-depth understanding of the Censis product suite; a SaaS based end to end solution. This includes CensiTrac, LoanerLink, ScopeTrac, and CensiTrac Analytics Modules.
  • Develops implementation strategies; identifies and evaluates installation problems.
  • Trains clients on all features and benefits of Censis products.
  • Builds enthusiasm and excitement for the product.
  • Provides demonstrations and in-services as needed at client sites and virtually.
  • Completes training checklists, daily reports and implementation reports needed during implementation.
  • Participates in software upgrade training.
  • Identifies installation problems, software bugs and /or necessary software modifications to Product Development.
  • May assist with installing and uninstalling hardware during operational readiness validations. This may require the ability to physically lift up to 25 lbs.
  • Establishes and maintains client satisfaction during the implementation training process.
  • Actively participates in any project task required.
  • Responsible for maintaining expertise in hardware installation and/or troubleshooting including but not limited to PC’s, printers, label printers, scanners, PDA’s, etc.
  • Proactively learns new features for all Censis products.
  • Demonstrates great attention to detail in the building container definitions.
  • Competent in both electrochemical and laser marking technologies; mark and identify/commission instruments.
  • Demonstrates competence in Adobe, Word, and Excel to convert and/or prepare customer count sheet data for upload.
  • Completes annual performance review.
  • Completes performance and development goals.
  • Internal Support of other Departments as required/assigned; performs other duties as required.
  • May be required to work weekend or overnight shifts.
  • If not previously certified as a sterile processing professional, will work towards the Certified Central Sterile Vendor Partner (CCSVP) certification to prove knowledgeable in the Sterile Processing environment.
  • Travel requirement up to 75%. This includes travel to different facilities on a weekly basis from Monday to Friday.

Requirements

  • Exceptional presentation and communication skills.
  • Familiarity and ease with computer systems.
  • Well organized and detail oriented.
  • Self-Motivated individual.
  • Experience with Microsoft Office Applications.
  • Certified in Sterile Processing.
  • Experience implementing systems in healthcare environments.
  • 1-2 years Sterile Processing or healthcare experience with knowledge of Surgical instruments nomenclature.
  • Experience with Salesforce and/or other project management software.
Benefits
  • Exceptional presentation and communication skills.
  • Familiarity and ease with computer systems.
  • Well organized and detail oriented.
  • Self-Motivated individual.
  • Experience with Microsoft Office Applications.
  • Certified in Sterile Processing.
  • Experience implementing systems in healthcare environments.
  • 1-2 years Sterile Processing or healthcare experience with knowledge of Surgical instruments nomenclature.
  • Experience with Salesforce and/or other project management software.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SaaSimplementation strategieshardware installationtroubleshootingelectrochemical marking technologieslaser marking technologiesCensiTracLoanerLinkScopeTracCensiTrac Analytics
Soft Skills
presentation skillscommunication skillsorganizationattention to detailself-motivatedclient satisfactionenthusiasmteam collaborationproblem-solvingadaptability
Certifications
Certified Central Sterile Vendor Partner (CCSVP)Sterile Processing certification