Fortive

Provider Development Manager – Strategic Partnerships

Fortive

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Cultivate and lead partnerships with key providers, improve their service quality and scale the businesses
  • Define and manage complex KPIs for our providers and gather feedback to operationalize improvements
  • Build strong relationships with service providers, enabling you to be the eyes and ears of the ServiceChannel Marketplace programs.
  • Ideate on new ways to execute through existing processes and continuously find areas of opportunity to create efficiencies through new processes.
  • Assist providers with managing their ServiceChannel profile to ensure their services are accurate and up to date on an ongoing basis.
  • Develop an understanding of how changing marketplace impacts engagement with our providers and adjust strategies to react to those changes
  • Work with senior leadership as needed to outline value proposition, promote shared marketing strategies, meet growth targets
  • Engage in other departmental initiatives to learn the entire business and contribute to the goals set by our executive team
  • Works with SCM provider network development to find opportunities for innovation in our existing provider network and implement new guidelines or programs
  • Assist in sophisticated analysis projects to optimize both growth planning, value and execution strategies: performance metrics, etc.
  • Work closely with, and support, our client partners to ensure their provider network is meeting expectations.

Requirements

  • 3+ years of experience in a facilities management role, specifically pertaining to provider development and management
  • The energy and desire to build strong relationships and speak with service providers every day
  • Willingness and desire to ask, learn, and engage with other team members in order to obtain cross functional team excellence
  • A demonstrated ability to provide support and guidance on fundamental computer applications and specific technical product questions, particularly in a fast-paced environment.
  • Strong attention to detail
  • Ability to quickly learn new tasks, adapt to new processes, and learn software solutions
  • A positive attitude to ensure service providers have the best possible experience working with ServiceChannel
  • Ability to work independently at home with a strong record of attendance and punctuality.
  • Proficient in Excel.
Benefits
  • Health insurance
  • Flexible spending accounts
  • Health savings accounts
  • Retirement savings plans
  • Life and disability insurance programs
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
facilities managementprovider developmentprovider managementKPI managementdata analysisperformance metricsprocess improvementrelationship managementstrategic planningsoftware solutions
Soft Skills
relationship buildingcommunicationattention to detailadaptabilityteam collaborationindependencepositive attitudeproblem-solvingengagementlearning agility