Deployment Manager
Fortis
full-time
Posted on:
Location Type: Office
Location: Plano • Texas • United States
Visit company websiteExplore more
About the role
- Oversee daily operations of the Deployment team, ensuring efficient workflows, high service quality, and cross-functional alignment.
- Lead daily deployment operations, proactively resolving complex requests and managing internal and external escalations.
- Ensure alignment across Sales, Product, and Deployment teams on offerings, timelines, and delivery expectations.
- Oversee physical inventory management across all Fortis locations and coordinate with key vendors and strategic partners to ensure accurate forecasting, ordering, and fulfillment.
- Maintain accuracy of reporting and inventory systems to support operational visibility and control.
- Manage and ensure operational continuity across core deployment systems and platforms (shipping, gateways, POS platforms, and internal tools).
- Partner with Finance and Sales leadership to develop and maintain equipment forecasting models.
- Maintain strong vendor relationships to support inventory availability, logistics, and deployment efficiency.
- Lead onboarding and ongoing training initiatives, maintaining comprehensive documentation and wiki resources.
- Drive process improvements, monitor team performance, and implement operational adjustments to meet company and departmental goals.
- Foster a high-performance team culture through accountability, professionalism, and collaborative problem-solving.
Requirements
- 2–3+ years of experience in a management or supervisory role.
- Experience with payment processing systems and familiarity with inventory management and project management tools.
- Strong organizational and time-management skills, with demonstrated ability to prioritize and delegate effectively.
- Proven ability to lead, motivate, and develop diverse teams to achieve goals and meet deadlines.
- Strong analytical and problem-solving skills, with the ability to resolve complex issues and drive data-informed operational improvements.
- Excellent written and verbal communication skills, with the ability to engage internal and external stakeholders.
- Demonstrated ability to lead projects end to end, from problem framing and executive-ready presentations to driving cross-functional execution.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payment processing systemsinventory managementproject management toolsoperational continuityforecasting modelsreporting systemsshipping platformsgatewaysPOS platforms
Soft Skills
organizational skillstime-management skillsleadershipteam motivationanalytical skillsproblem-solving skillscommunication skillscollaborative problem-solvingaccountabilityprofessionalism