Fortis Games

Player Community Lead

Fortis Games

full-time

Posted on:

Location Type: Remote

Location: Canada

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Job Level

Senior

About the role

  • The Community Development Team is seeking a Player Community Lead with deep live game and live ops experience to work on our mobile title, Twilight Towers.
  • You will be embedded directly within the game team, ensuring community perspective is integrated into development and live operations in proven, scalable, and innovative ways.
  • You will build strong cross-functional relationships, surface meaningful insights, and ensure our players feel represented, connected, and understood.
  • You will lead feedback loops, drive real-time sentiment analysis, and actively contribute to live-ops planning and execution, shaping how community is woven directly into the live game experience.
  • Identify and implement in-game and out-of-game community integration opportunities that meaningfully strengthen player connection.
  • Build and maintain real-time sentiment analysis, reporting, feedback loops combining qualitative and quantitative insights, and establish success metrics.

Requirements

  • Proven experience operating in live service, soft launch, and early live-ops environments, preferably in mobile or free-to-play games.
  • Experience in tower defense and tower merge games.
  • Flexibility in timezones with gloabally remote team.
  • Demonstrated ability to integrate community insight directly into live-ops strategy, events, and feature development.
  • Strong relationship-building skills and the ability to navigate differing perspectives while keeping teams aligned.
  • A solutions-driven, collaborative mindset with comfort resolving tension and ambiguity constructively.
  • Deep understanding of gaming communities, player sentiment, and social platforms including Discord, Reddit, TikTok, Twitch, YouTube, and more.
  • Strong organization, prioritization, and adaptability in fast-moving live environments.
  • Experience founding or running community focused programs like guilds, content creators, ambassadors, and VIPs.
Benefits
  • We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
  • We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.
  • Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
live game experiencelive ops experiencereal-time sentiment analysisfeedback loopscommunity integrationsuccess metricstower defense gamestower merge gamesmobile game developmentfree-to-play games
Soft Skills
relationship-buildingcollaborative mindsetadaptabilityorganizationprioritizationsolutions-drivennavigating differing perspectivesconstructive conflict resolutioncommunity insight integrationstrong communication