Forterro

Business Development Rep

• Proactively contact prospective customers by phone and email to generate interest in our solutions
• Identify and qualify new ERP project opportunities and schedule meetings for our sales team
• Support marketing campaigns, events, and webinars — from preparation through targeted follow-ups
• Maintain accurate CRM records and keep all customer data up to date and complete
• Monitor the market, analyze target groups, and contribute ideas to shape new sales strategies
• Work closely with Sales and Marketing to create maximum value for our prospects

Business Development Representative

Account Executive

• You proactively reach out to potential customers—by phone or email—and excite them about our solutions.
• You identify and qualify new ERP project opportunities and schedule appointments for our sales team.
• You support marketing campaigns, events, and webinars—from preparation through targeted follow-ups.
• You ensure accurate CRM maintenance and make sure all data in the system is up to date and complete.
• You monitor the market, analyze target audiences, and contribute ideas for new sales strategies.
• You work closely with Sales and Marketing to jointly create the best value for our prospects.

Digital Sales Representative – m/f/d

Outside Sales

• Generate and qualify leads through research, networking, and outreach.
• Conduct discovery calls to understand prospects business challenges and goals.
• Conduct well-informed and consultative meetings with senior level executives to understand their objectives and clearly articulate how our solutions can help.
• Gain command of our corporate message and present and demonstrate our products/services effectively to prospective clients.
• Leverage your sales metrics to develop short, medium and long-term sales plans to exceed your targets.
• Engage in the Opportunity Planning process, leveraging the power of your virtual team and ensuring the highest conversion rates.
• Adhere to the Forterro Sales Process and adopt our sales best practices which includes MEDDPICC qualification and the creation of sales artefacts.
• Negotiate contracts that align with our profit targets whilst ensuring maximum value to the customer.
• Exceptional Salesforce hygiene to track customer activity, pipeline management and forecasting.
• Prepare and present sales forecasts and performance reports to senior management.

Senior Field Sales

People Operations

• Préparer et rédiger les contrats de travail, avenants et documents RH.
• Assurer le bon déroulement de l’onboarding des nouveaux collaborateurs.
• Suivre les obligations légales : médecine du travail, visites médicales.
• Garantir la conformité des signatures, collecter les documents nécessaires.
• Assurer la qualité et la fiabilité des données dans le SIRH.
• Organiser et coordonner les événements internes.

Associate, People & Culture

Marketing

• You will represent our company conducting engaging and varied calls with potential new customers and scheduling appointments for the sales team.
• You will qualify prospects and build long-lasting relationships through phone and digital communication.
• You will create market analyses and research target customers to develop targeted sales strategies and maintain long-term customer relationships.
• With the help of our CRM system (e.g., Hubspot, Pardot), you will document all relevant data and ensure that information is available for further processing by the sales team.
• You will assist the team with B2B campaigns, events, and follow-ups after webinars.
• You will independently manage smaller follow-up campaigns and help raise awareness of our company among potential customers.
• You will foster knowledge exchange and work closely with other departments such as Sales, Marketing, and ERP Consulting.

Field Marketing

• You proactively reach out to potential customers — by phone or email — and excite them about our solutions
• You identify and qualify new ERP project opportunities and schedule appointments for our sales team
• You support marketing campaigns, events and webinars — from preparation to targeted follow-ups
• You ensure accurate CRM maintenance and make sure all data in the system is up-to-date and complete
• You monitor the market, analyze target groups and contribute your ideas for new sales strategies
• You work closely with Sales and Marketing to jointly create the best value for our prospects

Business Development Representative – m/f/d

Growth Marketing

• Support the evolution of the Learning Experience Platform in partnership with our People Experience Team and our Product Education Services team.
• Further develop our leadership hub tools, processes and guides leaders need to lead with confidence.
• Support the development of global onboarding and initiatives around culture and values.
• Coordinate our leadership development program and its transition to using blended learning.
• Manage the delivery of language training programs and manage program adoption and utilization.
• Manage our learning experience platform and develop learning paths, materials and curriculums.
• Evaluate third party training providers and coordinate external training sessions.
• Support employees and managers in the areas of learning and development.

Analyst, Learning – Growth

• Du führst und entwickelst ein Team von aktuell 6 bis perspektivisch 10 BDRs und stärkst dabei Skills, Motivation und Performance in enger Abstimmung mit Sales und Marketing.
• Dabei treibst du die Outbound-/Cold-Acquisition voran, optimierst Qualifizierungsansätze, Messaging und Positionierung und unterstützt dein Team hands-on bei Discovery und Einwandbehandlung.
• Zudem stellst du sicher, dass qualifizierte Meetings und Opportunities zuverlässig an Sales übergeben werden, baust die Pipeline aktiv auf und verbesserst Conversion-Rates entlang des Funnels.
• Gleichzeitig priorisierst du Aktivitäten über mehrere Produkte, Regionen und Zielsegmente hinweg und steuerst Ergebnisse transparent.
• Darüber hinaus analysierst du Funnel- und KPI-Performance, erkennst Engpässe frühzeitig, leitest Maßnahmen ab und erstellst regelmäßige Reports; Markt- und Zielkundenentwicklungen hast du dabei im Blick.
• Du entwickelst Qualifikationsstandards, Übergabeprozesse und CRM-Disziplin weiter, etablierst skalierfähige Abläufe und unterstützt den Ausbau des BD-Teams.
• Zusätzlich arbeitest du eng mit Sales und Marketing zusammen, koordinierst Kampagnen, Events und Follow-ups und stärkst eine kollaborative, internationale Teamkultur.
• Du begleitest die Karriereentwicklung im Team, definierst klare Entwicklungspfade und Kriterien und setzt individuelle Entwicklungs- und Beförderungsprozesse um.

Team Lead, Business Development

QA Engineer

• Prepare, manage and execute detailed, comprehensive and well-structured test plans and test cases.
• Build and maintain automated testing tools, scripts, and frameworks to enhance efficiency and accuracy in the QA process.
• Work closely with software developers, product managers, and other stakeholders to identify requirements and address defects proactively.
• Define and uphold quality assurance policies, procedures, and best practices to maintain a high standard of software delivery.
• Facilitate functional, regression, UI, unit, and mobile environments, throughout all phases of the development lifecycle.
• Investigate and resolve complex software issues, ensuring timely and effective solutions.
• Identify opportunities for process improvement and lead initiatives to optimise testing methodologies and workflows.

Senior Quality Assurance

Data Engineer

• Functional and disciplinary leadership, including coaching, of an 8-member expert team in Product Data Architecture.
• End-to-end responsibility for architecture principles, technical standards and their continuous review (Data Governance).
• Definition of logical dependencies, validation rules and plausibility checks to ensure the highest level of data consistency.
• Conceptual design of data entry screens and menus with a focus on usability, performance and clarity.
• Establishment of systematic verification processes (manual and automated) and the creation of reference, test and sample databases as quality benchmarks.
• Close collaboration with software development to optimize interfaces and presentation of architecture concepts to Product Management.
• Documentation and clear communication of standards, and fostering onboarding and knowledge sharing within the organization.

Team Lead, Product Data Architecture

IT Support

• Collaborate with M&A, IT, and business stakeholders to assess integration requirements and develop comprehensive IT integration plans.
• Conduct due diligence on the target company’s IT infrastructure, applications, data, and security posture.
• Design and implement integration solutions for networks, systems, applications, and cloud environments.
• Oversee the migration of data, user accounts, and IT services, ensuring minimal business disruption and adherence to compliance standards
• Identify potential risks and challenges related to IT integration and develop mitigation strategies.
• Liaise with third-party vendors, consultants, and internal teams to coordinate integration activities.
• Monitor progress, report status updates, and escalate issues as necessary to ensure project objectives and timelines are met
• Provide technical support and troubleshooting during and after integration, addressing post-merger IT issues.
• Document integration processes, configurations, and lessons learned to support future M&A activities.
• Certifications such as Microsoft 365, Intune, ITIL, or cloud provider credentials (e.g., AWS, Azure, Google Cloud).

Senior IT Infrastructure Operations

Support Engineer

• Provide remote assistance to our customers
• Deliver functional support at levels 1 and 2
• Ensure high-quality handling of requests
• Understand the needs of internal teams
• Propose functional solutions

Customer Support Engineer

Analyst

• Generate and validate customer invoices in line with contract terms and internal policies
• Investigate and resolve billing and payment-related issues, escalating when necessary
• Maintain accurate customer master data and billing configurations in ERP/CRM systems
• Apply incoming payments to customer accounts and ensure accurate cash application
• Serve as a point of contact for customer inquiries related to billing and payments
• Collaborate with Legal and Sales Ops to ensure contract compliance and proper documentation
• Support month-end closing activities, revenue recognition checks, and cash reconciliations
• Assist with internal and external audits related to billing, collections, and revenue
• Identify process inefficiencies and contribute to automation and standardization initiatives
• Provide ad hoc reporting and analysis to FP&A and Finance leadership

Analyst, Order to Cash

Cloud Engineer

• Install, configure, and automate applications, servers, and cloud infrastructure.
• Perform routine AWS and Kubernetes administration, patching, and backups (Veeam, Velero, Kasten).
• Deploy using GitOps (ArgoCD) and support CI/CD pipelines (GitLab CI).
• Execute runbooks and automate repetitive operational tasks.
• Configure monitoring and observability tools.
• Monitor platform health in Grafana, Datadog, and Prometheus; handle alerts and initial triage.
• Troubleshoot L1/L2 issues across cloud, systems, network, and applications.
• Prioritize incidents effectively and participate in on‑call rotations for critical events.
• Maintain infrastructure security and compliance.
• Support AWS platform governance and contribute to cloud cost optimization.
• Work closely with internal teams, clients, and partners.
• Promote best practices and support customer SaaS deployments.
• Evaluate new technologies and produce reports.
• Maintain clear documentation, diagrams, and operational guidelines.

Coordinator, Cloud Engineering

Solutions Engineer

• In collaboration with the Clipper service team, you will be responsible for delivering billable services for Forterro clients.
• The majority of interventions take place remotely, via videoconference, or independently while respecting deadlines and the client's specifications.
• You will work within a small team where autonomy, communication, and information sharing are essential.
• After an onboarding period within the Clipper service team, you will perform various technical and functional services for our clients.
• Your role will cover the following areas:
• Training Clipper ERP users remotely, via videoconference, and consistently producing session reports.
• Implementing customizations in WinDev: print layouts, windows, exports, imports, macros, and user code.
• Migrating existing customizations during updates or version changes.
• Writing specifications (functional and technical) in collaboration with clients and their partners to define requirements.
• Resolving client support tickets, ensuring thorough follow-up and appropriate responses.