Forterro

Business Operations

• Lead the end-to-end delivery of BI solutions using TARGIT, from requirements gathering through to deployment and optimisation
• Work closely with our clients to define system requirements
• Provide training for our clients in the BI and data warehousing disciplines
• Execute rapid prototyping to support presales activities
• Participate in meetings/presentations with clients
• Performing backend tasks for customer projects
• Supporting and configuring Analysis, Dashboards and Reports
• Engage directly with customers and partners to understand business challenges and translate them into actionable BI solutions
• Actively share knowledge, solutions, and best practices across the team to strengthen overall capability
• Travel to job site as required

Business Process Consultant

Consultant

• Expert for a functional area: Manufacturing (Make-To-Order, Make-To-Stock, Engineer-To-Order), Supply Chain (including post-calculation and valuation), BPM/Workflow, EDI, Finance/Controlling; or for a specific industry: e.g. Automotive
• Analysis and consulting of business processes at customer site; functional management of the customer within the respective specialist area as part of the change process
• Identification and active positioning of industry-specific best practices
• Design of an integrated business process and ERP solution design, as close as possible to the Abas product standard; design of functional enhancements where necessary
• Design and realization of configurations or minor adjustments in the Abas implementation phase
• Ensuring integrity of developed customizations
• Preparing the customer for go-live and supporting the go-live of the new processes and solutions
• Working closely with the rest of the project team and reporting to the Project Manager
• Processing of tenders and preparation of offers for the implementation of Abas ERP

Business Solution Consultant

Customer Support

• As an Associate in 1st Line Customer Support, you will play a key role in ensuring an excellent service experience for our Myfactory customers across Germany, Switzerland and Austria.
• You will be the first point of contact for users, helping them resolve technical and functional questions while maintaining high levels of customer satisfaction.
• In this role, you will work closely with our development teams, continuously expand your product expertise, and contribute to improving our overall support processes.

Associate, 1st Line Customer Support

Product Manager

• You take ownership of the product backlog for our web-based ERP system and consistently prioritize requirements based on customer value and business impact.
• Based on that, you translate complex customer and business requirements into clear, understandable user stories with explicit acceptance criteria and accompany them from idea through to go-live.
• In this role you work closely with stakeholders from Sales, Consulting, Customer Success, and Development, ensuring that goals, decisions and progress are communicated transparently.
• You also plan and facilitate key agile events, create clear structures in your team's daily work, and enable focused, efficient work.
• As a leader you manage your newly formed remote development team both functionally and disciplinarily, provide regular feedback, and actively support your team members in their development.
• Furthermore, you shape a modern, trust-based remote work culture across countries and continuously improve processes and collaboration.

Team Lead, Product Ownership, Business Analysis

Associate

• Set up and configure customer connectivity to our AWS cloud environment
• Provide 1st- and 2nd level support, including troubleshooting across network, system, and cloud topics
• Diagnose and resolve technical issues related to networks, VPNs, routing, and tunneling (incl. FRP)
• Collaborate with our Corporate Cloud Operations Team
• Work closely with the Product Support Team on customer cases
• Support automation and deployment workflows (CI/CD)

Associate, Infrastructure Services

QA Engineer

• Analyze product requirements, user stories, and technical specifications to create detailed test strategies.
• Design and execute comprehensive manual test cases, test scenarios, and test plans.
• Perform functional, regression, integration, system, and exploratory testing.
• Identify, document, and track defects using defect management tools (e.g., Jira).
• Ensuring quality of product across platforms - web, desktop and mobile.
• Collaborate with developers and product teams to investigate, prioritize, and resolve defects.
• Validate bug fixes and ensures stable releases through regression testing.
• Participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives.
• Review test cases and provide guidance to junior QA engineers.
• Work with cross-functional teams to ensure product quality and usability.
• Execute performance and load testing to evaluate system scalability, stability, and responsiveness.

Quality Assurance Engineer

Software Engineer

• Convert requirements into well-structured software solutions
• Design, code, and maintain systems for various platforms (desktop, mobile)
• Collaborate with stakeholders to understand business needs
• Write efficient, maintainable code using C# or other relevant technologies
• Create and maintain technical documentation
• Work closely with product managers, UX designers, and quality assurance teams
• Guide team members in design and development best practices
• Stay updated with the latest technology trends and tools