ForTec Medical

Sales Operations Analyst

ForTec Medical

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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Job Level

Junior

About the role

  • Administer the company's contract management toolkit and maintain a centralized repository of contract documents and records, ensuring accuracy, accessibility, and compliance with legal retention policies.
  • Collaborate with internal and external departments to create contract proposal templates, including sales agreements, vendor contracts, service agreements, and non-disclosure agreements (NDAs), ensuring compliance with company policies and legal requirements.
  • Support the key factors in each stage of a contract's lifecycle - creation, negotiation, execution, ongoing maintenance, renewal/termination.
  • Monitor contract deadlines, renewal dates, and obligations to ensure timely performance and compliance.
  • Create and publish reports showing contract status and performance elements.
  • Serve as a point of contact for external parties, including customers, vendors, and partners regarding contract-related inquiries/requests.
  • Support the manager in working closely with legal counsel and other internal stakeholders to address any legal or contractual issues and assist in negotiations to secure contract language.
  • Collaborate with Sales Ops leadership to identify opportunities to streamline contract processes, improve efficiency, and enhance the overall contract management system.
  • Ensure internal systems accurately reflect current pricing strategies, working to resolve issues in a timely manner.
  • Conduct in-depth analysis of pricing data, including historical sales transaction data, market trends, and competitor pricing strategies.
  • Evaluate the effectiveness of current pricing strategies, making recommendations for adjustments or improvements.
  • Build and curate pricing tools to create pricing schedules that are leveraged in new business proposals and contract renewal efforts.
  • Assists in creating and maintaining a suite of pricing intelligence tools to identify pricing opportunities and trends that inform pricing decisions and strategies.
  • Collaborate with stakeholders and IT to develop reports, dashboards, and analytics to track key performance metrics, trends, and insights.
  • Create user documentation, training materials, and resources to facilitate user adoption and proficiency.
  • Provide training and support to CRM users on system functionality, best practices, and processes.
  • Assists IT in developing and maintaining custom fields, objects, layouts, and workflows to optimize system functionality and usability.

Requirements

  • Four-year degree in sales and marketing or related business degree preferred.
  • High School diploma or equivalent required.
  • 1-4 years of business experience in sales support role.
  • Medical/medical device experience preferred.
  • Experience administering contract lifecycle management tools like Docusign, Icertis, Conga or other similar tools highly desirable.
  • Knowledge of accessing and using the Internet and advanced computer skills in Microsoft Outlook and Excel required.
  • CRM (Microsoft Dynamics) knowledge a plus.
  • Remains knowledgeable and current regarding changes within the department and company.
  • Maintains a favorable working relationship with employees and clients to foster and promote a cooperative and harmonious working climate.
Benefits
  • Paid Time Off: Company-paid holidays, a floating holiday, and generous paid time off.
  • Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.
  • Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.
  • Extras That Matter: Free Teladoc account, employee assistance programs, employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract managementcontract lifecycle managementpricing analysisdata analysisreport creationcontract negotiationcontract compliancetemplate creationuser documentationtraining development
Soft Skills
collaborationcommunicationproblem-solvingorganizational skillsinterpersonal skillsattention to detailadaptabilitycustomer serviceteamworkrelationship management