ForTec Medical

Sales Operations Manager

• Arrange, deliver, and continuously improve ForTec’s sales training and sales onboarding programs.
• Accountable for formal sales training content, sales onboarding, and field‑based coaching for Territory Sales Managers (TSMs) and Account Managers (AMs).
• Partner closely with Sales Leadership to align training initiatives with ForTec’s commercial strategy, sales process, and technology stack.
• Primary point of contact and internal expert for sales training, developing deep expertise in products, sales process, and selling methodologies.
• Liaison with external sales training providers, managing relationships, content utilization, and reinforcement of key methodologies.
• Develop, maintain, and evolve ForTec-specific sales training content focusing on compliance, regulatory, and ethical standards.
• Partner with Marketing and Clinical Education on new product launches, ensuring training materials are developed and aligned with clinical guidance.
• Ensure sales training materials are current, accessible, and well-organized within training platforms.
• Define, track, and report on key training KPIs to continuously improve training effectiveness.
• Manage and iterate a structured onboarding curriculum for new TSMs and AMs, coordinating cross-functional contributors.
• Facilitate onboarding sessions and learning experiences, ensuring new hires are equipped for field success.
• Develop and deliver training for current and future sales technology tools, driving adoption and effective utilization.

Senior Sales Enablement Manager