FORT Robotics

Product Manager

• Define and execute the 12-month roadmap for the platform’s control & safety layers, prioritizing innovations that drive autonomy & machine intelligence.
• Lead the discovery phase by conducting various forms of research & engaging with stakeholders to identify needs, ensuring customer-centric requirements are established before technical development begins.
• Position FORT’s safety-critical architecture as a primary market differentiator, ensuring the product vision aligns with global standards and customer trust.
• Lead technical proposal efforts for high-stakes innovative projects. Identify and target new verticals that align with the platform vision, ensuring FORT remains the standard for safety governance across industries.
• Orchestrate a tool-agnostic requirement architecture that drives simplicity and clarity for engineering teams while maintaining rigorous compliance with ISO 9001 and SIL standards.
• Act as the strategic lead for global regulatory shifts (ex. EU Machinery Regulation, Cyber Resilience Act), ensuring the platform remains ahead of compliance curves.
• Maintain expert knowledge of and ensure product compliance with key functional safety standards, including ISO 13849 and IEC 61508.
• Proactively monitor the evolving security landscape, integrating security-by-design principles into all functional requirements.
• Own the requirement lifecycle for safety-critical hardware-software interfaces and controls integration.
• Conduct high-level trade studies and impact analysis to ensure technical alignment across all platform layers, minimizing risk and maximizing system reliability for existing and new projects.
• Partner with Quality Engineering and Safety teams to oversee certification efforts (e.g., SIL 3) and ensure the control layer meets the highest "Definition of Done" standards.
• Distill complex system architectures into clear, value-driven narratives for executive leadership and external partners.
• Streamline the transition of features through the Product Development Life Cycle (PDLC), ensuring that compliance processes support rather than hinder development velocity.
• Monitor field data and support trends to identify systemic improvements, ensuring the long-term stability and scalability of the control ecosystem.
• Act as the Product Owner, managing the control backlog and ensuring all product decisions are grounded in validated metrics.
• Partner with Marketing and Sales to develop technical collateral, user guidance, and launch strategies for new cloud and data products.

Product Manager, Control & Safety Ecosystem

Solutions Engineer

• Lead technical engagements at FORT’s most strategic customers, owning integration outcomes for FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms
• Travel to customer sites (up to 25%) to drive integration design, troubleshoot complex implementation challenges, and ensure full functional and safety compliance
• Operate as a player-coach — lead complex integrations hands-on while simultaneously developing the team, modeling the standard for technical excellence, customer communication, and field execution
• Directly mentor and coach junior and mid-level Customer Solutions Engineers; create individualized development plans, set growth milestones, and track progress
• Pair junior engineers on customer engagements through structured ride-alongs, shadowing rotations, and co-led site visits to accelerate their ramp on CAN bus integration, safety architecture, and customer-facing skills
• Run regular technical deep-dives, case reviews, and post-mortems with the team to convert hard-won field lessons into reusable knowledge
• Provide real-time coaching and feedback during live customer escalations; gradually transfer ownership of accounts to developing engineers as they earn it
• Build the team’s technical playbooks, integration guides, and onboarding curriculum so new hires reach productivity faster
• Identify skill gaps across the team and partner with the hiring manager on recruiting, interviewing, and leveling decisions
• Lead integration design reviews, site assessments, and architecture discussions with senior customer engineering stakeholders
• Define and advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration across diverse customer platforms
• Apply and champion functional safety principles to validate safety-rated system designs; serve as a subject-matter expert on safety compliance for both internal teams and customers
• Partner with Product and Engineering to translate field insights into roadmap improvements, identify recurring integration friction points, and influence product direction
• Represent FORT in escalations, technical executive briefings, and key account reviews

Lead Customer Solutions Engineer

Account Executive

• Lead all sales activities within your assigned region — Southeast or Central U.S.
• Manage and grow key strategic accounts, driving deeper adoption of FORT's safety, connectivity, and control solutions.
• Develop and execute regional sales strategies to achieve annual bookings and revenue targets.
• Partner with marketing to tailor regional campaigns and generate qualified leads within the robotics and automation ecosystem.
• Identify, qualify, and close new business with high-potential OEMs, system integrators, and enterprise customers.
• Conduct regular account reviews to assess satisfaction, identify growth opportunities, and strengthen relationships.
• Provide monthly updates on regional pipeline, performance metrics, and strategic progress.
• Represent FORT Robotics at key regional and national trade shows and industry events.
• Approximately 30–40% travel within your assigned region, with periodic trips to FORT's Philadelphia HQ for team alignment and training.

Content Manager

• Product and release documentation: Release notes, upgrade guides, compatibility information, and operational content that customers and integrators depend on. The current state is a starting point, not the bar.
• Copilot knowledge architecture: Structure and maintain the source of truth that feeds AI-generated answers. Own accuracy. Catch errors before users do.
• In-product guidance: Contextual help, onboarding flows, and error states written to resolve questions without escalation.
• Developer and integrator surface: API docs, hardware integration guides, and SDK references are clear enough that a new integrator reaches first success without opening a support ticket.
• Content-as-signal: Track what users search for, escalate, and struggle with. Feed that back into content priorities and product decisions.
• Voice and editorial standards: Define how FORT communicates technically and apply that standard consistently across every surface.

Product Manager, Control & Safety Ecosystem

Lead Customer Solutions Engineer

Account Executive

Technical Product Content Lead