Fort Lewis College Career and Life Design Center

Associate

• Provide leadership to plan, implement, and analyze technology solutions supporting quality student services
• Define requirements, investigate technology solutions, and lead or participate in system implementations
• Collaborate with IT to troubleshoot problems and develop efficient business processes
• Design and produce reports for internal and external stakeholders
• Perform data analysis and support data-informed decision-making
• Manage state and federal reporting functions for the Registrar's Office
• Develop systems to manage academic records and student information
• Supervise, train, coach, and develop Registrar's Office staff
• Lead systems analysis and process improvements
• Support day-to-day systems operations, resolve data discrepancies, and provide access to core systems
• Integrate new systems and processes with existing systems
• Coordinate releases, testing, lifecycle maintenance, rollouts, and software upgrades
• Manage project scope, risks, and contingency planning
• Recommend available and emerging technology platforms
• Represent the Registrar's Office in cross-campus initiatives
• Coordinate multifunctional projects with AIS-Tech and Skyhawk Station teams
• Manage academic-record imaging workflows
• Produce regulatory, ad hoc, project-status, and service-delivery reports
• Create data-validation processes and review data for completeness and accuracy
• Use database query and visualization tools
• Document system requirements, data definitions, procedures, and workflows
• Develop guides, resources, training materials, and software manuals
• Hire, onboard, train, evaluate, and manage staff workload and responsibilities
• Ensure compliance with regulations, university policies, best practices, and industry standards
• Stay informed of industry trends and explore new service-delivery platforms
• Maintain Registrar's Office operations and customer service
• Maintain confidentiality under FERPA and applicable policies and laws
• Produce and remediate digitally accessible materials
• Serve as acting Registrar during the Registrar's absence
• Perform other duties as assigned

Associate Registrar for Systems – Technology