Lead and execute daily U.S. import operations, including transmission and review of entries and customs clearance activities for assigned business units.
Perform or review HTSUS classification, valuation, country of origin determination, and free trade or special program eligibility for imported materials and finished goods.
Review and validate import documentation (commercial invoices, packing lists, bills of lading, entry summaries, PGA filings, licenses, and permits) to ensure accuracy and completeness.
Coordinate closely with customs brokers, freight forwarders, and carriers to resolve holds, exams, delivery issues, and documentation discrepancies in a timely manner.
Conduct periodic audits of import transactions, broker performance, and records to verify compliance with customs regulations and internal policies.
Monitor and interpret changes to U.S. import regulations (e.g., HTSUS updates, Section 301/232 tariffs, PGA rules), and update SOPs, work instructions, and training materials accordingly.
Analyze import operations KPIs (cycle time, holds, exams, entry error rates, duty spend) and lead continuous improvement initiatives to enhance compliance and efficiency.
Support trade compliance projects such as system implementations, broker transitions, classification harmonization, or duty optimization initiatives.
Maintain import records and documentation in accordance with CBP recordkeeping requirements and company policies.
Serve as an internal subject‑matter resource on U.S. import requirements for Procurement, Logistics, Supply Chain, and Finance.

Requirements

Bachelor’s degree in supply chain management, international business, logistics, or related field; or equivalent combination of education and experience
Minimum 5 years of progressive U.S. import operations experience in a customs brokerage, freight forwarding, or in-house corporate trade compliance environment
Demonstrated expertise in U.S. import regulations, including CBP requirements, HTSUS classification, valuation, and country of origin rules
Prior experience managing external customs brokers or freight forwarders
Proficiency with ACE portal reporting and import filing workflows, as well as experience with ERP platforms (e.g., Oracle or similar) and broker portals
Familiarity with CBP enforcement trends, penalties, prior disclosures, audits, and best practices for maintaining a robust import compliance program
Experience with Partner Government Agencies (e.g., TSCA, FDA, USDA, EPA, DOT), including understanding of permit, license, and documentation requirements
Understanding of recordkeeping requirements and retention practices for import documentation
Advanced MS Excel skills and strong proficiency in other MS Office applications for reporting and analysis
Strong analytical, organizational, and communication skills, with the ability to manage multiple priorities in a fast‑paced environment
Clear, confident communicator with the ability to translate regulatory requirements into practical guidance for non‑experts
Active U.S. Customs Broker License and/or Certified Customs Specialist (CCS) credential
Familiarity with duty drawback and a manufacturing environment

Benefits

medical coverage
dental coverage
vision coverage
life insurance
disability coverage
401(k) with company match
employee stock purchase plan (ESPP)
paid time off
quarterly profit-sharing bonuses
flexible spending or savings accounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

HTSUS classificationvaluationcountry of origin determinationimport operationsimport complianceKPI analysiscontinuous improvementrecordkeeping requirementsduty drawbackimport documentation

Soft Skills

analytical skillsorganizational skillscommunication skillsability to manage multiple prioritiesclear communicationproblem-solvingcollaborationattention to detailleadershiptraining

Certifications

U.S. Customs Broker LicenseCertified Customs Specialist (CCS)