
Programme Manager, Certification Performance and Relations
Forest Stewardship Council™
full-time
Posted on:
Location Type: Hybrid
Location: Bonn • Germany
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About the role
- Manage and foster relationships with 50+ FSC accredited certification bodies
- Set objectives for the Certification Performance and Relations (CPR) team and ensures their achievement
- Manage and decide on functional issues of the team and topics related to CBs
- Develop operational processes, tasks, and requirements for team outputs
- Oversee all contractual management, on- and off-boarding of CBs
- Develop agendas and review the overall engagement with the CB community
- Drive the development of KPIs for CB’s performance
- Serve as the primary leadership contact for CB concerns
- Initiate relevant normative changes and provide input into technical improvements on FSC tools
- Deliver progress reports to the Board of Directors and prepare items for decision
Requirements
- University degree or equivalent training or experience in a relevant field
- At least 5 years professional experience in certification, quality management/assurance/control, standard development, natural resource management, business administration, or government relations
- Proven leadership experience, including managing teams and working effectively with diverse, cross-functional groups
- Strong project and operational management skills
- Excellent analytical thinking and problem-solving capabilities
- Proven ability to collaborate and build trust with multiple stakeholders
- Experience in conducting or observing audits would be advantageous
- Proficiency in standard software package (MS Office)
- Fluency in English (spoken and written) is a must
Benefits
- Benefit from cross-cultural collaboration and networking opportunities by being part of FSC global community of 400+ forest stewards
- Benefit from work-life balance with our hybrid working structure
- 30 vacation days yearly
- Regional transportation ticket
- Celebrate together festivals from different cultures
- Once a year in-person get together with the global FSC staff
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
certificationquality managementstandard developmentnatural resource managementbusiness administrationgovernment relationsproject managementoperational managementanalytical thinkingproblem-solving
Soft Skills
leadershipteam managementcollaborationtrust buildingcross-functional teamworkcommunication