Forest Stewardship Council

Program Manager

• Managing people, budget and processes within the communications unit across content planning and production: social media management, channel oversight, storytelling and visual production.
• Lead the design and execution of a comprehensive thought leadership strategy around FSC’s priority areas that positions FSC as a trusted leader in responsible forest management.
• Profile FSC at major events via compelling story-telling, thought leadership and social media management.
• Ensure that communications content from across the house and regions is fed into social media planning and editorial calendar and contributes to the promotion of FSC’s three priority areas.
• Lead the systematized identification of content opportunities to increase social media engagement across FSC SoMe channels.
• Review, approve, and refine content which will be packaged for SoMe to ensure it reflects FSC’s brand voice, key messages, and platform-specific best practices.
• Provide constructive, timely feedback on copywriting, visuals, and messaging to support team learning and improve content quality.
• Strong experience of a range of communications analytics, M&E methodologies and tools.
• At least five years experience iteratively applying M&E to improve communications performance.
• To plan, monitor and manage workloads of staff across the comms team.
• To develop and manage budgets for all activities of the comms team.
• To ensure staff reporting to the comms programme manager comply with the rules and regulations of FSC.
• To lead the development of communication and related skills of staff within the comms team.
• To ensure compliance with health and safety requirements of all staff under supervision.

Programme Manager, Communications

Communications

• Assist in implementing communication plans
• Monitor media coverage of relevant issues
• Produce content and coordinate with partners
• Maintain digital platforms like relevant web pages
• Draft and edit communication materials including newsletters and stakeholder updates
• Support the development of messaging for system integrity-related programmes
• Assist in organizing Townhalls, GSM sessions, and other stakeholder events
• Develop a calendar for social media posts about system integrity stories and updates
• Identify relevant system integrity specific keywords for media monitoring
• Support with project management involving external service providers
• Assist in developing standard operating procedures for communication processes
• Contribute to the development of data visualization and infographics

Programme Manager, Communications

Communications Officer