Director of Product – Vehicle Health Alerts, Diagnostics and Prognostics
Ford Motor Company
full-time
Posted on:
Location Type: Hybrid
Location: Dearborn • Missouri • United States
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Job Level
About the role
- Own the Vehicle Health Alerts (VHA) strategy for diagnostics and prognostics.
- Define and execute on the product vision and mission: clear, actionable vehicle insights that empower commercial and retail customers to prevent breakdowns and make informed maintenance decisions.
- Identify and prioritize the top problems to solve: unplanned downtime, low lead generation, misaligned maintenance schedules, and diagnostic messaging clarity.
- Ensure alignment with global and portfolio-level strategies for Vehicle Care.
- Develop and maintain a comprehensive product roadmap for Vehicle Health Alerts, balancing predictive insights, diagnostics, and dealer-focused capabilities.
- Partner with engineering, data/AI, UX, and analytics teams to deliver high-quality, scalable solutions.
- Support prototyping, pilot testing, and iterative releases, ensuring customer and dealer validation before scaling.
- Collaborate with cross-functional stakeholders (business, operations, dealer teams) to integrate Vehicle Health Alerts into broader dealer and customer workflows.
Requirements
- 8–12+ years in digital product management, preferably in automotive, connected vehicles, or predictive maintenance.
- Proven ability to define product strategy, prioritize roadmaps, and drive measurable business impact.
- Experience with AI/ML-driven predictive analytics, diagnostics, or prognostics.
- Strong understanding of customer-facing applications and dealer operations.
- Data-driven mindset, comfortable defining and tracking metrics for leading and lagging indicators.
- Cross-functional leadership experience in matrixed, complex organizations.
- Exceptional communication and stakeholder management skills.
- **Even better, you may have…**
- Experience in connected vehicle services, telematics, or predictive maintenance platforms.
- Familiarity with dealer workflows and service operations.
- Strong understanding of diagnostic trouble codes (DTCs), vehicle health data, or vehicle telematics architecture.
- Experience scaling products globally across multiple markets.
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital product managementAI/ML-driven predictive analyticsdiagnosticsprognosticsdata-driven mindsetmetrics trackingproduct strategyroadmap prioritizationscalable solutionsiterative releases
Soft Skills
cross-functional leadershipexceptional communicationstakeholder managementproblem-solvingcollaborationcustomer validationorganizational alignmentstrategic thinkingprioritizationcustomer-focused