Craft effective inputs and utilize prompt engineering to guide AI models in producing accurate and relevant diagnostic outputs.
Manage, query, and wrangle large datasets using SQL, transforming raw data into insightful visualizations to drive smart decision-making.
Design, train, and deploy machine learning and deep learning models, supervised and unsupervised, to production using end-to-end MLOps pipelines.
Lead active triage of ECG and TCU issues raised by global test teams, vehicle programs, and Ford dealerships during pre-production prototype milestones through post-production milestones.
Drive the daily triage of global technical issues using JIRA to prioritize and route defects, while leveraging GitHub to reference source code and aid in deeper root cause analysis.
Troubleshoot complex, interconnected systems comprised of both physical and software-based systems.
Support cross-functional issue analysis, identifying permanent solutions at a vehicle system level.
Act as the first technical contact for ECG and TCU issues in customer vehicles as identified by Ford’s global dealership network.
Work with cross-functional teams to quickly identify faulting systems, subsystems, or modules to enable dealership repairs for customers.
Support large scale data analysis across entire fleets of customer fleets with the goal of identifying patterns of behavior with limited information.

Requirements

BS in Electrical, Computer, or Software Engineering or related technical field.
Proficiency in programming languages including Python, R, and SQL.
Strong foundation in mathematics and statistics, including linear algebra, calculus, and probability.
Working knowledge of modern data platforms (e.g., BigQuery) and cloud computing environments (GCP, Azure, or AWS).
Proficiency in data visualization tools and libraries (e.g., Power BI, Looker Studio, Matplotlib).
Experience with Large Language Model (LLM) ecosystems and tools.
Experience building and managing MLOps pipelines (e.g., MLflow, Kubeflow, model registries, feature stores, CI/CD).
Basic proficiency in issue management platforms (Jira).

Benefits

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonRSQLmachine learningdeep learningMLOpsdata visualizationmathematicsstatisticsLarge Language Model

Soft Skills

problem-solvingcross-functional collaborationcommunicationleadershipanalytical thinking