Ford Motor Company

Federal Government Sales Analyst

Ford Motor Company

full-time

Posted on:

Location Type: Hybrid

Location: Detroit • Missouri • United States

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Salary

💰 $96,720 - $162,120 per year

About the role

  • Provide comprehensive support for the development and implementation of GSA contracts, including reviewing and communicating vehicle specifications and model year changes relevant to contract requirements.
  • Prepare spreadsheets for assigned line items and accurately enter specifications and pricing into federal government systems.
  • Create vehicle abstracts within the Federal Order Management System (FOMS).
  • Support the development and maintenance of law enforcement option packages and other contract requirements as outlined by GSA.
  • Process federal government orders and facilitate their review and release within the CONCEPS system.
  • Process and track "field diverts" for mis-shipped or mis-delivered vehicles.
  • Serve as the primary IT subject matter expert for the federal team.
  • Lead projects focused on integrating IT processes and reporting functionalities.
  • Recommend and advocate for IT enhancements within the Federal Order Management System (FOMS).
  • Support GSA reporting requirements.
  • Achieve calendar year sales objectives and model year market share objectives within the federal government industry.
  • Respond to internal and external customer inquiries (phone and email) within 48 hours.
  • Support customer meetings and events, such as Advance Product Meetings, GSA meetings, federal government conferences, and First Article Tests.
  • Attend and actively participate in team meetings.
  • Provide support for the development of the annual federal government sales brochure.
  • Help identify process improvements and best practices for the Federal Government Team.
  • Develop and maintain professional working relationships with colleagues and external partners.
  • Perform special projects and assignments as directed.

Requirements

  • Bachelor’s degree
  • 3+ years of professional experience in sales operations, marketing, customer service, order management, or a related business function
  • 2+ years of experience working cross-functionally with internal teams such as IT, operations, logistics, or sales
  • 1+ year of experience managing data, spreadsheets, or reporting using Microsoft Excel
  • 1+ year of experience supporting customer inquiries and account management
  • Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment
  • Strong written and verbal communication skills
  • Demonstrated Ford product knowledge, including the ability to interpret order guides.
  • Solid understanding of the automotive industry.
  • Proficient in Microsoft Office Suite, including advanced spreadsheet development in Excel and presentations in PowerPoint.
  • Strong knowledge of Ford’s order-to-delivery and purchase order systems (e.g., CONCEPS, NAVIS, TSO2, MOBIUS, DRIN, CPARS, CCAP).
  • Exceptional communication and interpersonal skills, with the ability to effectively engage with internal/external customers, managers, and co-workers.
  • Strong organizational and time management skills, with the ability to multi-task and manage multiple inquiries and projects effectively.
  • Excellent decision-making abilities and meticulous attention to detail.
  • Demonstrated ability to work collaboratively as a team player and capable of working with minimal supervision.
  • Outstanding customer service ability, consistently maintaining professionalism and a positive attitude.
  • Overall resilience and stamina required for a high-tempo sales environment.
  • Reliable, proactive, and willing to take on new assignments.
  • Demonstrated leadership qualities.
Benefits
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data managementsales operationsorder managementreportingadvanced spreadsheet developmentcustomer account managementFord product knowledgeautomotive industry knowledgeproject managementprocess improvement
Soft Skills
communication skillsinterpersonal skillsorganizational skillstime managementdecision-makingteam collaborationcustomer serviceresilienceproactivityleadership
Certifications
Bachelor's degree